UOB Innovation Hub 2 Sdn Bhd
Financial Services
L3ProductionSupport,CoreBanking
Neural analysis suggests this role is
optimal for Mid+ candidates.
“L3 Production Support, Core Banking at UOB Innovation Hub 2 Sdn Bhd. Skills: Production support, Core Banking, IBM AS400. Manage production problems. Manage production incidents”
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Degree in Computer Science, 6 years experience in Banking applications, Proficient in IBM AS400 platform, Proficient in RPG, Proficient in COBOL, Proficient in CL programming, Experience in SDLC, Experience in AGILE, Well-versed in service management process, Well-versed in production support process
Nice to Have
Additional professional qualifications, Additional technical qualifications, Knowledge of Silverlake's banking software suite
What You'll Do.
Manage production problems
Manage production incidents
Ensure quality assurance
Conform to software delivery methodology
Partner with Group domain team
Manage transitioned deliverables
Act as focal point for technical resolutions
Manage incident process
Manage problem process
Manage knowledge management process
Provide comprehensive support
Achieve resolution to problems
Achieve resolution to issues
Manage 3rd party product vendors
Manage integration partners
Ensure application code fix deliveries
Design appropriate metrics
Report on key performance indicators
Report on quality indicators
Test software improvements
Maintain software improvements
Recommend software improvements
Conduct root cause analysis
Prioritize problem remediation
Contribute to improvement initiatives
Improve project management
How You'll Work.
Team & Collaboration
Partner closely with Group domain team; Work with production support team members; Work with business stakeholders
Process & Methodology
Project management
Full Job Description
Company: 6255 UOB Innovation Hub 2 Sdn Bhd **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. **Job Description** **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust. **About The Department** UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions
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