State Street
L2SystemsAnalyst,SaaSOperations,Officer
“L2 Systems Analyst, SaaS Operations, Officer at State Street. Skills: client-facing, business and technical position, managing production of Charles River IMS systems Asia Pacific clients, Application Management for hosted and non-hosted clients, expert level remote management, administration and support for Client production Charles River IMS solutions. Client assistance in optimal use of the system. User administration/privileges”
Industry & Context.
technical troubleshooting skills; Assistance with problem support and resolution
Periodic out of hours support, Periodic off-hours support
What They're Looking For.
Must Have
Minimum of 5 years’ relevant industry experience, Bachelor’s degree in a technical or analytical discipline such as Computer Science, IT, Financial Engineering, Engineering, Science, Economics, Math’s or Statistics preferred
Nice to Have
Experience with Financial Services Investment Management, Trading or related systems highly desirable ( e. g. Charles River IMS), Any experience with the following is preferred: servers, operating systems, networks, scripting, XML, programming languages, job scheduling software, system monitoring software and disaster recoveryusiness continuity, A background in portfolio management and trading system applications is preferred
What You'll Do.
Client assistance in optimal use of the system
User administration/privileges
Parameter configuration changes
Application and database performance tuning
Daily operational processing monitoring and support
Charles River IMS and database software patches
Charles River IMS version upgrades
Assistance with problem support and resolution
Business Continuity/Disaster Recovery assistance
Working with Charles River colleagues to smoothly transition new Clients to production operation
Participation in the development and on-going refinement
enhancement and continuous process improvement for the services
Participation in the investigation
and operation of 3rd party tools to enhance/improve
and streamline the delivery of the services
How You'll Work.
Team & Collaboration
Proven ability to partner with various internal departments to deliver superior customer service; Working with Charles River colleagues to smoothly transition new Clients to production operation; Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients
Communication Scope
interpersonal, verbal, and written communication skills
Applying for this L2 Systems Analyst, SaaS Operations, Officer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about State Street?
Real rants from real employees. Read before you apply.