Scan.com
Tech / AI / Software
L2SoftwareEngineer,Fulfillment
Neural analysis suggests this role is
optimal for Mid+ candidates.
“L2 Software Engineer, Fulfillment at Scan.com. Skills: architect and build systems, robust, automated, and efficient workflows, backend development, legacy system integration. architect and build the systems that make these workflows robust, automated, and efficient. Design and implement patient intake workflows”
What You'll Achieve.
Deep domain ownership; Resilience uplift; Simplicity by design; Turnaround time reduction; AI-enabled scale
Industry & Context.
identified and remediated the most critical workflows; designed or materially evolved our workflows
on-call escalations
What They're Looking For.
Must Have
Proven ability to integrate with legacy systems that were not designed for modern interoperability, Experience with shipping complex internal operations dashboards and creating delightful experiences, Proficiency in backend development within modern web stacks—particularly Ruby (e. g. , Rails) with an emphasis on building reliable, scalable services and maintaining architectural rigor over specific language choice, Familiarity with RESTful API integration patterns, including schema versioning, backward compatibility, and API contract management, operational instincts: you instrument what you build, you think about failure modes before they happen, and you treat on-call escalations as a signal about systemic gaps
Nice to Have
Experience in healthcare is a plus, but not required
What You'll Do.
architect and build the systems that make these workflows robust
Design and implement patient intake workflows
Architect a monitoring system of patients in their journey at scale for operations leadership
efficient dashboards for scheduling
and patient services team members
Own the automation layer for the operations team: automatic referral ingestion
automatic task assignment
AI voice reminder calls
and dashboards that surface issues to operational leads before they affect patient service expectations
How You'll Work.
Team & Collaboration
working collaboratively with internal operations teams
Full Job Description
We’re Scan.com http://Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day. We're doing diagnostics differently, with solutions tailored to both patients and providers, all backed by our technology and world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers. We're looking for a Software Engineer, Fulfillment at an exciting time. We've successfully launched multiple platforms and products, raised over $100M in VC funding, reached profitability, and have a growth trajectory of over 100% YoY. WHAT YOU WILL BE GETTING INVOLVED IN: Scan.com http://Scan.com's Fulfillment product is the company's core engine. We use an internal portal that manages the entire patient lifecycle, from referral receipt to radiology reports sent. With it, we are able to schedule patients, assess patient preauthorization, handle medical forms, send notifications, route images and reports, generate invoices & claims — all connected to hundreds of imaging centers and health systems operating disparate, often decades-old systems. As a Software Engineer, Fulfillment, you will architect and build the systems that make these workflows robust, automated, and efficient. This problem area requires genuine passion for scaling operational workflows, working collaboratively with internal operations teams, and the discipline to understand the ins and outs of high-throughput workflows. The reality is that we help hundreds of patients get imaging done every day, and our team is passionate about making sure folks get their care with little to no friction. As a scale-up business, you can expect your role to develop over time. Here
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