Nebius
cloud infrastructure
L2ITtechnician(projecttasks)
Neural analysis suggests this role is
optimal for Mid candidates.
“L2 IT technician (project tasks) at Nebius. Skills: IT hardware troubleshooting, Unix/Linux operating system, command line. Solve the challenging hardware related issues with servers. Involved in hardware problem management, workarounds and solutions”
What You'll Achieve.
improve SLA with complex diagnostics
Industry & Context.
Solve the challenging hardware related issues with servers; Involved in hardware problem management, workarounds and solutions; Solve proactively L1/L2 tasks through ticket system; complex diagnostics
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
What They're Looking For.
Must Have
Knowledge of datacenters, Knowledge of server equipment, Advanced knowledge of IT hardware, Practical experience of troubleshooting, Advanced skills working with the Unix/Linux operating system, Advanced skills working with the command line, Experience with equipment monitoring, Experience with data analysis, Experience with data presentation, Proactiveness, Sense of responsibility, High proficiency in spoken and written English
Nice to Have
Knowledge of network equipment, Troubleshooting in advanced level, Driving license type
What You'll Do.
Solve the challenging hardware related issues with servers
Involved in hardware problem management
workarounds and solutions
Solve proactively L1/L2 tasks through ticket system
Update new processes and documentation for IT hardware team
Collaborate with L3 Technician to improve SLA with complex diagnostics
Improve support processes
documentation and training materials
Basic level of network tasks
troubleshooting and support
How You'll Work.
Team & Collaboration
Collaborate with L3 Technician to improve SLA with complex diagnostics
Communication Scope
High proficiency in spoken and written English
Full Job Description
About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R& D. The role We’re looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains. Position is full time day shift. You’re welcome to work in our DC in Lappeenranta, Finland. Your responsibilities will include: Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting Involved in hardware problem management, workarounds and solutions Solve proactively L1/L2 tasks through ticket system Update new processes and documentation for IT hardware team Collaborate with L3 Technician to improve SLA with complex diagnostics Improve support processes, documentation and training materials Basic level of network tasks, troubleshooting and support We expect you to have: Knowledge of datacenters, and server equipment Advanced knowledge of IT hardware and practical experience of troubleshooting Advanced skills working with the Unix/Linux operating system and command line Experience with equipment monitoring, data analysis and presentation Proactiveness and sense of responsibility High proficiency in spoken and written English It will be an added
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