Wise

financial services

KYCOperationsTeamLead-Deactivations

Hyderabad, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“KYC Operations Team Lead - Deactivations at Wise. Skills: Team Leadership, Operational Management, Performance Management, Stakeholder Management. Lead by example. Build high-performing teams”

Industry & Context.

financial services
Problems you'll solve

risk assessment; complex cases; deep dives; root causes analysis; propose solutions

What They're Looking For.

Must Have

senior analysts, enhanced due diligence (EDD), risk assessment, complex KYC cases, comprehensive KYC/FinCrime arena

Nice to Have

inspiring leader, sharp leader, subject matter experts

What You'll Do.

Build high-performing teams

Coach and develop team

Identify process improvements

Provide guidance on cases

Conduct one on one coaching

Collaborate with stakeholders

Implement quality assurance

How You'll Work.

Team & Collaboration

Collaborate with central functions; Collaborate with other operational teams; Collaborate closely with stakeholders

Communication Scope

clear communication; professional communication; convey message timely; well documented initiatives; clear scope

Process & Methodology

deliver initiatives, team progress on goals

Full Job Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). As the Team Lead for KYC Operations on our newly established Deactivations Team, you will be at the forefront of strengthening Wise's commitment to regulatory compliance and protecting our financial ecosystem. Your mission is to build and guide a team of senior analysts who will become the authority in enhanced due diligence (EDD) and masters of risk assessment. You will lead your team who investigate complex KYC cases, empowering them with the duty to guarantee that every decision is compliant and accurate. It's a team that delivers justice and upholds our integrity when it matters the most. As this is a newly formed team at Wise, you won't just be following established guidelines - you'll be a primary architect in their creation. You will lead the effort to shape the team's processes, enhance its tools, and develop its operational strategy. Your leadership, insights, and the feedback from your team will be crucial in building this function from the ground up. This is a unique opportunity for a sharp, inspiring leader who excels in high-pressure situations and has a passion for developing expert investigators. If you are eager to build a team of subject matter experts in the comprehensive KYC/FinCrime arena and seek a position where your leadership will significantly influence our clients, enhance our reputation, and mentor the next wave of talent —then this opportunity is perfect for you. Job Responsibilities

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