Wise

Financial Services

KYCOperationsSeniorAnalyst

$140–210k ~AI est. São Paulo, Brazil FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“KYC Operations Senior Analyst at Wise. Skills: KYC, AML, Compliance, Risk analysis. Conduct Enhanced Due Diligence reviews. Take risk based approach decisions”

What You'll Achieve.

Perform tasks within KPIs

Industry & Context.

Financial Services
Problems you'll solve

Analytical skills; Case analysis

What They're Looking For.

Must Have

Excellent verbal and written English skills, Working knowledge of global KYC/AML compliance, Capable of identifying gaps in policies, Ability to handle routine and stressful situations, Ability to work autonomously, Punctual, independent, proactive, Excellent communication and interpersonal skills, Organisational skills, Attention to detail, Analytical skills, Ability to adhere to strict KPIs, 3+ years of experience in Operations or financial services, KYC/CDD/EDD/AML/ Compliance experience

Nice to Have

ICA, CAMS, or equivalent certification, External training on EDD/AML topics, Familiarity reading legal and regulatory documents

What You'll Do.

Conduct Enhanced Due Diligence reviews

Take risk based approach decisions

Review customer transaction history

Provide insights into customer behaviour

Conduct periodic reviews

Analyse changes in customers history

Review and assess high risk customer reports

Provide analysis and approval

Exercise discretion in setting priorities

Identify customer records requiring review

Obtain and follow-up on information

Ensure information and documentation meet risk appetite

Conduct in depth analysis

Use provided documentation

Perform searches utilising internet sources

Perform searches utilising third-party vendors

Communicate with other internal teams

Handle escalated or complicated cases

Provide guidance and responses to inquiries

Maintain high understanding of AML/CFT Regulations

Report activity deemed unusual

Take part in projects

Identify improvement opportunities

Contribute to policy updates

Contribute to training materials

Contribute to standard operating procedures

Draft reports to stakeholders

Support Wise in audits

Support Wise in regulatory process queries

Mentor KYC Operations Analysts

Support KYC Operations Analysts

Provide training and coaching

Enhance team capabilities

Effective communication with customers

Perform tasks within KPIs

Participate in meetings

Participate in training

Participate in events

How You'll Work.

Team & Collaboration

Communicate with internal teams; Provide guidance to peers; Support KYC Operations Analysts

Communication Scope

Verbal communication; Written communication; Articulate thoughts; Customer communication

Process & Methodology

Project leadership

Full Job Description

Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about [our mission](https://wise.jobs/our-mission) and [what we offer](https://wise.jobs/what-we-offer). As a KYC Operations Senior Analyst - Deactivation, you will play a critical role in ensuring that Wise adheres to regulatory and compliance requirements. You will be responsible for conducting enhanced due diligence, analysing customer activities, behaviour patterns, and ensuring that our KYC records are kept up to date according to our internal standards. You will be responsible for assessing and approving onboarding of high risk customers according to regulatory standards. This role is a great opportunity for people who are interested in deepening their knowledge in the KYC domain. Job Responsibilities * Conduct Enhanced Due Diligence (EDD) reviews based on customer’s risk profile. Take frequent risk based approach decisions while conducting customer reviews ensuring risk management standards are met. * Review customer transaction history and provide insights into customer behaviour patterns that may indicate risks. Conduct periodic reviews and analyse changes in customers history and account usage. * Review and assess high risk customer reports to provide analysis and approval as per the set policies and procedures. * Exercise discretion in setting priorities, identifying customer records that require further review and taking action to obtain and follow-up on the information and/or documentation requested. * Ensure that information and documentation provided by customers meet our risk appetite for onboarding

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