Redcare Pharmacy
Healthcare
KundenserviceManager–Partner&Performance(m/w/d)
“Kundenservice Manager – Partner & Performance (m/w/d) at Redcare Pharmacy. Skills: Customer Success, Project management, Partner management. Monitor relevant KPIs. Analyze relevant KPIs”
Industry & Context.
Data-driven analysis
What They're Looking For.
Must Have
Completed university degree, 5+ years relevant experience, Experience in KPI-based project management, Proficient in Microsoft Excel, Proficient in Microsoft PowerPoint, Experience with CRM systems, Fluent English, Fluent German
Nice to Have
Customer Success experience
What You'll Do.
Monitor relevant KPIs
Analyze relevant KPIs
Report on documentation
Manage external partners
Develop external partners
Ensure quality standards
Ensure service standards
Identify optimization potential
Implement improvement measures
How You'll Work.
Team & Collaboration
Internal stakeholders; External partners
Process & Methodology
KPI-based project management
Applying for this Kundenservice Manager – Partner & Performance (m/w/d) role?
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