Redcare Pharmacy
Healthcare
KundenserviceManager–Partner&Performance(m/w/d)
“Kundenservice Manager – Partner & Performance (m/w/d) at Redcare Pharmacy. Skills: Customer Success, Partner management, Performance analysis. Monitor KPIs. Analyze KPIs”
What You'll Achieve.
Improve processes; Improve quality; Improve efficiency
Industry & Context.
Data-driven analysis
What They're Looking For.
Must Have
5+ years relevant experience, KPI-based project management experience, Microsoft Excel proficiency, Microsoft PowerPoint proficiency, CRM systems experience, Data-driven mindset, Negotiation-level English, Negotiation-level German
Nice to Have
Customer Success experience
What You'll Do.
Improve documentation
Manage partner performance
Conduct partner reviews
Ensure quality standards
Ensure service levels
Coordinate with stakeholders
Identify optimization potential
How You'll Work.
Team & Collaboration
Internal stakeholders; External partners
Process & Methodology
KPI-based project management
Applying for this Kundenservice Manager – Partner & Performance (m/w/d) role?
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