roadsurfer

Hospitality

Kundenservice(m/w/d)

€32–36k Erftstadt, North Rhine-Westphalia, Germany FULL TIME
The Brief

“Kundenservice (m/w/d) at roadsurfer. Skills: Customer service, Rental business. Coordinate daily rental business. Ensure smooth vehicle handover”

Industry & Context.

Hospitality
Problems you'll solve

Find solutions

What They're Looking For.

Must Have

Completed vocational training, 2-3 years of professional experience, Valid Class B driver's license

Nice to Have

Experience in car rental, Experience in tourism, Comparable industry experience

What You'll Do.

Coordinate daily rental business

Ensure smooth vehicle handover

Ensure smooth vehicle return

Create positive customer journey

Support station management in personnel planning

Support station management in team training

Ensure quality standards are met

Handle customers professionally

How You'll Work.

Team & Collaboration

Station team; Team members worldwide

Communication Scope

Communication strength

Free ATS check

Applying for this Kundenservice (m/w/d) role?

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How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

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