Global Relay
Technology
KubernetesSystemsAdministrator–L3
Neural analysis suggests this role is
optimal for Senior candidates.
“Kubernetes Systems Administrator – L3 at Global Relay. Skills: Kubernetes infrastructure, Systems administration, Automation. Assist design Kubernetes infrastructure. Assist provisioning Kubernetes infrastructure”
Industry & Context.
Troubleshooting; Problem solving
What They're Looking For.
Must Have
5+ years experience Systems Administrator, Proficient installing Kubernetes, Proficient configuring Kubernetes, Proficient administering Kubernetes, Experience with Docker containers, Solid understanding Kubernetes networking, Solid understanding Kubernetes firewall, Experience IT infrastructure architecture planning, Experience IT infrastructure architecture design, Experience IT infrastructure architecture implementation, Proficiency scripting languages, Ability develop working relationships, Ability work team environment, Ability work independently, Ability adapt to change, Ability work under pressure, Ability multitask, Ability manage projects, Excellent communication skills, Excellent organizational skills, Excellent interpersonal skills, Excellent problem solving skills, Excellent documentation skills
Nice to Have
Experience other containerization technology, Experience running global 24x7 service, Experience supporting global 24x7 service, Experience running global 24x7 product, Experience supporting global 24x7 product, Service management certifications, ITIL certification
What You'll Do.
Assist design Kubernetes infrastructure
Assist provisioning Kubernetes infrastructure
Identify systems issues
Troubleshoot systems issues
Diagnose systems issues
Correct systems issues
Review critical alerts
Provide operational support
Work with team members
Manage incident queues
Manage problem queues
Manage service request queues
Develop system use guides
Maintain system use guides
Develop documentation
Maintain documentation
Evaluate automation opportunities
How You'll Work.
Team & Collaboration
Work within IT Operations team; Work with multiple teams; Work with team members
Communication Scope
Documentation
Process & Methodology
Incident management, Problem management, Change management
Full Job Description
Who we are: For over 25 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: The Kubernetes Systems Administrator – L3, is responsible for assisting with infrastructure design, service maintenance and upgrades, implementation and maintenance of supportive tooling and automation, as well as incident troubleshooting and resolution. The incumbent will work closely within the IT Operations team to continually build, enhance, and maintain our highly available on-prem Kubernetes infrastructure. Your responsibilities: Assist in the design (major or incremental) of Kubernetes infrastructure Assist in the provisioning of Kubernetes infrastructure Identify, troubleshoot, diagnose, and correct systems related issues as they arise Monitor and review dashboards, logs, and critical alerts to ensure system issues are identified, escalated, and addressed as quickly as possible Provide ongoing operational support and work closely with team members on issue resolution Manage and administer incident, problem, and
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