Knowledge&ResearchSeniorManager(Contract)

**Line of Service** Internal Firm Services **Industry/Sector** Not Applicable **Specialism** IFS - Brand & Communications **Management Level** Senior Manager **Job Description & Summary** A career in Knowledge Management, within Business Enablement for the Tax line of service, will provide you with the opportunity to play an integral part of knowledge sharing across the PwC network so that we can continually provide better service to our clients. You’ll help organise and manage various Tax sources of information as well as provide research support for internal and external clients. **The Opportunity:** As a Knowledge & Research Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: * Develop end-to-end research and knowledge management strategies to execute campaigns for assigned competency groups, with a primary focus of increasing engagement and adoption of internal tools and services * Provide strategies on knowledge management best practices for content generation, digital advertising and adoption * Build and edit internal knowledge management tools to increase engagement of practice groups, oversee operations nationally, including working with US developers, the leadership team and staff members embedded in each tax competency group * Develop relationships with key tax partners and stakeholders, the broader tax practice in Canada and across the global firm, and leverage these relationships to ensure the knowledge management and research priorities of the Tax practice are met * Oversee the building of awareness deliverables and deliver training sessions to all tax competency groups on research and knowledge management tools * Provide actionable insights and strategic recommendations through data analysis of platform, databases, and ticketing metrics * Manage a team of highly motivated researchers and knowledge managers to deliver optimized programs and b