Ikano-Retail
Retail
KitchenSpecialist
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Kitchen Specialist at Ikano-Retail. Skills: Kitchen solutions, Customer planning, Sales maximization, Profitability, Customer service, Kitchen planning tool, Sales analysis. Provide customers with kitchen solutions. Listen and understand customer needs”
What You'll Achieve.
Reduce deployment time 30%; Launch product Q3; Grow AUM 15%; 95% client retention; Reduce readmission rate; JCAHO compliance
Industry & Context.
Problem identification; Problem solving; Critical evaluation; Suggest solutions; Root cause analysis; Debugging; Troubleshooting; Technical issue resolution
25% travel, On-call rotation, Security clearance, Physical lifting
What They're Looking For.
Must Have
5+ years Python, 5+ years Java, 5+ years Spring Boot, 5+ years Kafka, 5+ years Redis, 5+ years AWS, 5+ years EC2, 5+ years S3, 5+ years Lambda, 5+ years Terraform, 5+ years Docker, 5+ years Kubernetes, 5+ years SQL optimization, 5+ years Financial modeling, 5+ years Risk assessment, 5+ years Client onboarding, 5+ years Clinical documentation, 5+ years Care coordination, 5+ years Leadership, 5+ years Critical thinking, 5+ years Adaptability, 5+ years Negotiation, 5+ years Mentoring, 5+ years Statistical analysis, 5+ years Regulatory filing, 5+ years Surgical technique, 5+ years Machine Learning, 5+ years MLOps, 5+ years Risk Management, 5+ years Derivatives, 5+ years Patient Care, 5+ years ICU protocols, 5+ years Agile, 5+ years Scrum, 5+ years JIRA, 5+ years Roadmap planning, 5+ years Kanban, 5+ years PMP, 5+ years Distributed systems, 5+ years Cloud-native architecture, 5+ years CAP theorem, 5+ years Capital markets, 5+ years Derivatives pricing, 5+ years Basel III, 5+ years Oncology protocols, 5+ years ICU workflows, 5+ years HIPAA regulations, 5+ years AWS Certified Solutions Architect, 5+ years CKA, 5+ years CFA Level II, 5+ years Series 7, 5+ years CPA, 5+ years RN License, 5+ years BLS, 5+ years ACLS, 5+ years HIPAA certification, 5+ years Executive presentations, 5+ years Technical documentation, 5+ years Client meetings, 5+ years Board-level reporting, 5+ years Investor communications, 5+ years Conference attendance, 5+ years Online courses, 5+ years Tuition reimbursement, 5+ years Mentorship programme, 5+ years Root cause analysis, 5+ years Debugging, 5+ years Data-driven decision making, 5+ years Troubleshooting, 5+ years On-call rotation, 5+ years 25% travel, 5+ years Security clearance, 5+ years Physical lifting, 5+ years Reduce deployment time 30%, 5+ years Launch product Q3, 5+ years Grow AUM 15%, 5+ years 95% client retention, 5+ years Reduce readmission rate, 5+ years JCAHO compliance
Nice to Have
Kubernetes experience a plus
What You'll Do.
Provide customers with kitchen solutions
Listen and understand customer needs
Assist customers to plan kitchens
Use relevant IKEA tools for planning
Understand customer needs and trends
Provide best solutions for customers
Maximize furniture and accessories sales
Offer complete and coordinated solutions
Ensure sales and profitability
Steer sales and range efficiency
Improve customer experience in store
Maintain high service standard
Actively approach customers needing assistance
Explain IKEA kitchen features
Guide customer through planning process
Provide sales quotations
Complete sales orders for customers
Work closely with service providers
Ensure smooth delivery and installation
Coordinate with appliance providers
Coordinate with worktop providers
Assist customer end-to-end experience
Ensure excellent shopping experience
Support efficient payment execution
Support exchange and returns processes
Resolve kitchen recovery cases
Resolve installation issues
Ensure work area is in shape
Maintain merchandising basics
Ensure operational excellence
Enhance easy buying experience
Maintain safety and security
Work actively with range changes
Work with commercial activities
Work with department changes
Train coworkers on kitchen planning
Achieve goals for area
Act as ambassador for kitchen training
Act as ambassador for kitchen planning tool
Understand sales & stock forecast
Achieve business goals
Evaluate and follow up
Take interest in local competition
Maintain competitor price overview
Promote products competitively
Analyze sales information
Analyze product information
Analyze customer insights
Shape insights into better experience
Shape insights into operational performance
Shape insights into co-worker competence
Share knowledge with coworkers
Facilitate training sessions
Support selling channels
Provide Kitchen Services knowledge
Provide sales information
Help customers find right services
Collaborate with projects
Collaborate with IKEA Business
Collaborate with selling initiatives
Compile kitchen tracking reports
Compile installation reports
Compile booking tool reports
Work with cross-functional support teams
Ensure consistent support level
Ensure high-quality support level
Identify learning needs for coworkers
Ensure continuous learning
Ensure development on quality assurance
Sell complementary range
Improve ways of working
Exceed customer expectations
Apply IKEA Retail Methods
Plan top selling articles
Plan strategic articles
Support mechanical sales
Plan inspiring kitchens
Plan commercial kitchens
Advise on electrical needs
Advise on plumbing needs
Discuss kitchen remodeling
Discuss kitchen updating
Develop training processes
Work and communicate across IKEA
Collaborate with different functions
Make efficient use of time
Present yourself well
Listen attentively to customer needs
Be flexible in approach
Provide inspiring solutions
Critically evaluate plans
Make considered decisions
Analyze sales information
Work with computer software
Listen to technical customer issues
Understand technical customer issues
Solve technical customer issues
How You'll Work.
Team & Collaboration
Cross-functional support teams; Service provider teams; Appliance providers; Worktop providers; Customer Relations; IKEA Business; Selling initiatives; Cross-functional support
Communication Scope
Present yourself well; Share knowledge; Facilitate training sessions; Executive presentations; Technical documentation; Client meetings; Board-level reporting; Investor communications
Process & Methodology
Action plans, Goal setting, Prioritization, Work organization
Full Job Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment. Selling * I provide customers with well-designed, relevant complete kitchen solutions for the whole home by empathetically listening and understanding their living situations and life at home needs * I assist customers to plan their kitchens, based on their floorplans, site measurements and specific needs, using relevant IKEA tools. * I know and understand the customers’ life at home needs, home furnishing trends and I use this knowledge to provide the best solutions for customers * I maximize furniture and accessories sales by offering complete and coordinated kitchen solutions. * I ensure that sales and profitability is secured through sales steering and range efficiency to maximize growth. * I contribute towards improving the customer experience in the store and maintain a high level of service standard with a “First time right” mindset. * I actively approach customers when I recognize that they need more assistance whilst shopping. * I explain and demonstrate the IKEA kitchen features and system and guide the customer through the kitchen planning/buying process, using my knowledge of
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