Grab
Technology
KiosAgentFreelanceEcosystemLead
Neural analysis suggests this role is
optimal for mid candidates.
“Kios Agent Freelance Ecosystem Lead at Grab. Skills: Ecosystem growth, Agent acquisition, Sales pipeline management. Manage end-to-end task pipeline. Guide use of Merchant Self-Served Ads”
What You'll Achieve.
Increase sales pipelines; Exceed aggressive targets
Industry & Context.
What They're Looking For.
Must Have
6+ years professional experience, Bachelor's degree, Established network for freelance agents, Experience managing freelance agent lifecycle, Understanding of supply chain management, Mature leadership style, Proven experience managing structured teams, Data driven mindset, Comfort conducting pipeline data analysis, Comfort tracking channel productivity, Comfort preparing performance reports
What You'll Do.
Manage end-to-end task pipeline
Guide use of Merchant Self-Served Ads
Guide use of AI tools
Achieve monthly active agent targets
Achieve completed task targets
Design strategic plans for agent acquisition
Produce targeted strategies for task channels
Increase task completion
Increase agent productivity
Manage daily operations of channels
Lead operational tracks
Eliminate ground execution blockages
Collaborate with ASMs
Ingest local merchant leads
Integrate leads into pipeline
Conduct pipeline health analysis
Conduct channel productivity analysis
Transform insights into adjustments
Transform insights into policy recommendations
Maintain relationships with task owners
Maintain relationships with external clients
Ensure seamless delivery
Ensure transparent reporting
How You'll Work.
Team & Collaboration
Regional Area Sales Managers
Full Job Description
About Grab and Our Workplace Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility. Get to know our Team: Your team will be responsible for supply and demand generation within the Commission-Based Task (CBT) framework nationwide. Simply put, we build and manage a nationwide network of freelance agents to implement multiple field tasks for Grab. Our work covers multiple ecosystems—including merchant tasks, driver plans, and any new projects that Grab rolls out. We focus on recruiting the right agents, keeping them active, and managing our operational channels to ensure all tasks are completed smoothly. Get to Know the Role: You will design and build the nationwide strategic growth plan for the Merchant Ecosystem and agent acquisition within the CBT framework. We are looking for a strategic, execution-oriented leader with good commercial acumen to increase sales pipelines and a proven track record of guiding operational teams to exceed aggressive targets. Based onsite at the Jakarta office, you will report directly to the Manager. The Critical Tasks You Will Perform * Manage the end-to-end task pipeline targeting the Merchant Ecosystem. Specifically, guide to use of Merchant Self-Served Ads, AI tools, and future ecosystem tasks. This is to achieve monthly active agent and completed task targets. * Design and implement strategic plans for cross-task agent acquisition, expanding the agent network beyond the merchant persona to support broader CBT needs. * Produce and deploy targeted strategies to boost each task channel within the MEX and agent pipeline to increase overall task completion and
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