Nordstrom
Keyholder
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Keyholder at Nordstrom. Skills: Keyholder, Customer Service, Sales. Assisting managers with daily operations of the store. Maximize sales”
What You'll Achieve.
Set and exceed personal and company goals
Industry & Context.
The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues
The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds
What They're Looking For.
Must Have
A high level of ownership, accountability, and initiative, The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues, The ability to quickly adapt to new initiatives, concepts, and services within the store, Proven success in working in a fast-paced environment with the ability to multi-task, The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds, A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more
What You'll Do.
Assisting managers with daily operations of the store
Maintain operational standards
Supporting a team of employees to ensure operational tasks and procedures are successful
Opening and closing routines being completed
Delivering outstanding customer service
Teaching and training employees
Maintaining selling floors and stockrooms organized
Completing all inventory processes
Making sure merchandise is properly checked in and accurately ticketed
Maintaining clean and organized selling floors and stockrooms
How You'll Work.
Team & Collaboration
Supporting a team of employees; Teaching and training employees
Full Job Description
### **Job Description** The ideal Key Holder is motivated, detailed oriented, and committed to providing outstanding customer service every day. In this role, you’ll wear many hats from assisting managers with daily operations of the store, to maximize sales and maintain operational standards. **A day in the life…** * Supporting a team of employees to ensure operational tasks and procedures are successful as well as opening and closing routines being completed, all while keeping the customer at the center of everything we do * Lead by example - set and exceed personal and company goals while emphasizing the importance of delivering amazing customer service every day * Support employees to deliver outstanding customer service by teaching and training * Share your love of fashion and tell customers all about upcoming events, our Nordstrom gift cards, Nordstrom Rewards program and mailing list * Assist in maintaining selling floors and stockrooms organized * Complete all inventory processes, making sure merchandise is properly checked in and accurately ticketed * Assist in maintaining clean and organized selling floors and stockrooms **You own this if you have…** * A high level of ownership, accountability, and initiative * The ability to identify opportunities that benefit the customer and build solutions that meet the customers’ expectations, including resolving any issues * The ability to quickly adapt to new initiatives, concepts, and services within the store * Proven success in working in a fast-paced environment with the ability to multi-task * The ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds * A basic understanding of technology tools and computer applications such as Microsoft Outlook, Excel, and more **We’ve got you covered…** Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: * Medical/Vi
Applying for this Keyholder role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Nordstrom?
Real rants from real employees. Read before you apply.