Alfa Laval
KeyUser-FPD-StandardOrders-D365
Neural analysis suggests this role is
optimal for Mid candidates.
“Key User - FPD-Standard Orders - D365 at Alfa Laval. Skills: Standard Orders, D365, Order to cash, ERP processes. Review master data. Cleanse data”
Industry & Context.
Troubleshooting; Root cause analysis
What They're Looking For.
Must Have
3–6+ years relevant experience, Bachelor's degree in Engineering or related field, Hands-on ERP experience
What You'll Do.
Map order to cash processes
Map service operation processes
Map inventory management processes
Map service center order execution
Design ERP process for parts inventory
Design ERP process for parts planning
Design ERP process for material procurement
Design ERP process for service center job execution
Support integration of existing system tools
Design ERP process for order processing
Design ERP process for pricing
Design ERP process for discounts
Design ERP process for taxes
Design ERP process for contract terms
Design ERP process for customer account creation
Execute cutover order migration tasks
Reconcile order records
Process orders during go-live
Escalate critical issues
Verify end-to-end order flows
Investigate order exceptions
Resolve order exceptions
Escalate order exceptions
Validate key master data
Report master data discrepancies
Perform periodic reconciliations
Document order processing procedures
Document known issues
Document step-by-step guides
Train end users on order-entry
Train end users on system changes
Enter customer orders
Validate customer orders
Validate sales orders
Validate service orders
How You'll Work.
Team & Collaboration
Work closely with Sales; Work closely with Service; Work closely with Operations; Work closely with Finance; Work closely with IT; Status updates to rollout team
Communication Scope
Clear status updates
Process & Methodology
Cutover runbooks, SOPs
Full Job Description
**About the Company** : In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do. Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment and services must create solutions that help our customers stay ahead. Please feel free to peruse our website [www.alfalaval.com](http://www.alfalaval.com/). **The position / About the Job:** **Key User - Standard Orders – D365** **Key Responsibilities in this role (Capital Sales and Service):** * Detailed review of existing master data and cleansing of data * Detailed mapping of existing processes from order to cash including service operation, inventory management, Service center order execution. * Design ERP process of Parts inventory, Parts planning, material procurement for service centre and Service centre job execution * Support integration of existing system tools with ERP such as One Service, Discount tool etc * Design ERP process for order processing for all types of sales, from order review to invoice. * Design process in ERP for pricing, discounts, taxes and contract terms * Design process for Customer account creation **GO LIVE Support:** * Execute cutover order migration tasks and reconcile pre-migration vs post-migration order records. * Participate in go‑
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