ThirdLove
KeyHolder
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Key Holder at ThirdLove. Skills: Client engagement, Sales, Operations. Deliver fitting and shopping experience. Support fit consultations”
What You'll Achieve.
Deliver results
Industry & Context.
Flexible schedule, Work nights, Work weekends, Work holidays, Stand for long periods
What They're Looking For.
Must Have
1-2 years retail experience, Leadership or elevated associate role experience, Ability to move and lift up to 25 lbs, Stand for long periods
What You'll Do.
Deliver fitting and shopping experience
Support fit consultations
Provide product education
Assist in executing loyalty initiatives
Serve as Manager-on-Duty
Ensure smooth shift transitions
Support break schedules
Reinforce visual standards
Reinforce replenishment standards
Reinforce cleanliness standards
Reinforce service behaviors
Identify guest issues
Escalate guest issues
Identify operational concerns
Escalate operational concerns
Identify team coaching moments
Escalate team coaching moments
Execute opening responsibilities
Execute closing responsibilities
Perform POS reconciliation
Perform security checks
Support inventory tasks
Process inventory transfers
Maintain promotional signage
Maintain merchandising standards
Keep back-of-house organized
How You'll Work.
Team & Collaboration
Support Store Manager; Support Assistant Store Manager
Full Job Description
Who We Are For too long, the bra industry was stuck in outdated ideas, forcing women to choose between feeling sexy or comfortable. So in 2013, Heidi Zak and Ra’el Cohen created Thirdlove–a third, better option designed to help women look and feel their best. Prioritizing real-world fit over outdated standards, Thirdlove disrupted the industry by inventing half-cup sizes and the Fitting Room® quiz. The result was a more precise fit that offered comfort without sacrificing style. Today, Thirdlove remains an innovative design-led brand, handling everything from R&D to the supply chain in-house to get every detail just right. How We Work Our culture is inclusive, collaborative, fast-paced, and data-driven. We’ve been certified as a Great Place to Work® for four consecutive years, based on feedback from our own team. If you want to make an impact while propelling your career forward, we’d love to hear from you. What We Are Looking For We are looking for both Full Time and Part Time Key holders to operate as the frontline leader responsible for delivering the Thirdlove in-store experience while supporting the Store Manager and Assistant Store Manager with opening/closing responsibilities and daily operations. This role serves as a mentor on the floor, modeling service behaviors, supporting team accountability, and ensuring smooth execution across sales, fitting, and client engagement. The Key Holder brings strong emotional intelligence, product knowledge, and operational awareness to every shift, helping the team deliver results while staying true to Thirdlove’s values of body confidence and inclusion. What You Will Own And How You Will Make A Difference Client Experience & Selling Deliver a warm, welcoming, and personalized fitting and shopping experience in line with the Retail Excellence Protocol. Support fit consultations, product education, and conversion through proactive, client-focused behaviors. Coach team members during shifts to refine selling language, servic
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