La Senza
KeyHolder
“Key Holder at La Senza. Skills: Sales growth, Customer experience, Selling model. Drive profitable sales growth. Deliver exceptional customer experiences”
What You'll Achieve.
Achieve store sales goals; Optimize results
Industry & Context.
Resolve customer relations issues
What They're Looking For.
Must Have
Previous management or supervisory experience, Schedule flexibility to include evenings, weekends and holidays, Ability to manage complex and competing priorities through time management and organizational skills
Nice to Have
Business acumen with strategic and analytical skills
What You'll Do.
Drive profitable sales growth
Deliver exceptional customer experiences
Demonstrate company selling behaviours
Create and promote a safe
positive work environment
Assist in resolving associate relations issues
Execute all company initiatives
Build new and lasting customer connections
Deliver highly satisfying customer experiences
Provide expert product knowledge
Cultivate customer relationships
Lead the La Senza selling model
Promote teamwork across all zones
Ensure customer journey is seamless
Manage customer relations issues
Communicate action plans that optimize results
Execute operational activities
Control payroll budget and expenses
Perform opening/closing procedures
Process end of day paperwork
Reconcile daily sales
Follow standard operating procedures
Support physical inventory process
Execute and maintain visual merchandising standards
Identify and execute sell down strategies
Ensure replenishment processes are efficient
Maintain sales floor with all styles
Lead with professionalism and behaviors
How You'll Work.
Team & Collaboration
Partner with Management team
Applying for this Key Holder role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about La Senza?
Real rants from real employees. Read before you apply.