Herschel Supply Co.
KeyHolder
Neural analysis suggests this role is
optimal for Mid candidates.
“Key Holder at Herschel Supply Co.. Skills: Leadership, Customer service, Sales, Operations. Open and close the store. Lead the sales floor”
What You'll Achieve.
Keeping KPIs top of mind; Inspiring the team to hit goals
Industry & Context.
Turning challenges into positive outcomes
Flexibility to work opening and closing shifts, Flexibility to work evenings, weekends, holidays, and special events
What They're Looking For.
Must Have
Previous retail experience, Key Holder or established Sales Associate level, Comfortable making decisions on the floor when leadership isn’t present, Flexible to work weekends, evenings, holidays, and special events, Availability on at least one full weekend day is required
Nice to Have
Visual merchandising experience, Inventory experience
What You'll Do.
Open and close the store
Coach and support Sales Associates
Keep the store looking sharp
Support customer concerns
Stay connected to new product launches
How You'll Work.
Team & Collaboration
Coach team members; Inspiring the team to hit goals together; Help bring initiatives to life with your team
Communication Scope
Communication skills
Full Job Description
ABOUT HERSCHEL SUPPLY Welcome to Herschel Supply, where we make quality products for a lifetime of better journeys. Designed with timeless form and intuitive function in Vancouver, Canada, every piece is backed by our signature warranty for wherever you’re going next. Since 2009, we’ve never stopped taking risks. We’re constantly innovating, growing our community and heading on new journeys. We’ve gotten lost in new cities, made lifelong friends all over the world, road tripped with no GPS, and explored a ton of creative pursuits along the way. Putting yourself out there isn’t easy. It means stepping outside of your comfort zone and trying something new. It might be scary at first, but it also leads to the best parts of life. Inspiring others to take that leap is what we live for. Wherever you’re headed, we’re here to help you pack your future with possibilities. So, come along for the ride, get inspired and Put Yourself Out There. ABOUT YOUR NEW ROLE We’re looking for a natural leader and strong connector to join the Herschel Supply Co. Banff Store crew as a Key Holder. This role is a step up from Sales Associate, with added responsibility for leading the floor, supporting daily operations, and keeping the vibe high when store management is away. You’ll set the tone on shift, coach team members, and ensure every customer leaves with a standout Herschel experience. Reporting to the Store Manager and Assistant Store Manager, you’ll play a key role in bringing our brand to life in-store, while helping the team succeed together. A DAY IN THE LIFE At Herschel, every day brings something new - and as a Key Holder, you’re right at the center of it all. You’ll balance customer experience, sales, and team leadership, making sure the store runs smoothly and the energy stays high. Here’s what your day might look like: Open and close the store, keeping everything running properly and on time Lead the sales floor, setting the pace and delegating tasks as needed Jump in to serve
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