TJ Maxx
Retail
KeyCarrier
“Key Carrier at TJ Maxx. Skills: Leadership, Customer service, Store operations. Act as Manager on Duty adhering to company policy and procedure. Ensure store team performs tasks and activities in accordance with store priorities”
What You'll Achieve.
Creates a positive internal and external customer experience; Promotes a culture of honesty and maintains confidentiality; Supports and participates in shrink reduction goals and programs
Industry & Context.
Proven problem solving skills
Open availability, including nights and weekends, Able to work a flexible schedule, including nights and weekends
What They're Looking For.
Must Have
1 year retail experience, 6 months leadership experience, Knowledge of company standard software, systems, and procedures, Knowledge of merchandise flow in stores, Proven problem solving skills, Able to effectively coach, delegate, and follow-up on multiple people/tasks, Able to act quickly under challenging circumstances, Capable of multi-tasking, Superior communication and organizational skills with attention to detail
What You'll Do.
Act as Manager on Duty adhering to company policy and procedure
Ensure store team performs tasks and activities in accordance with store priorities
Address immediate customer service issues and provide appropriate coaching to Associates
Exercise discretion regarding customer service policies to satisfy customers
Maintain accurate Associate coverage in service areas for a positive customer experience
Ensure Associates adhere to all operational procedures
Ensure opening/closing procedures are executed according to company guidelines
Communicate accurately and effectively with management and Associates
recognition and coaching to Associates
Ensure adherence to all labor laws
Promote credit and loyalty programs
Support and participate in shrink reduction goals and programs
Promote safety awareness and maintain a safe environment
How You'll Work.
Team & Collaboration
Working effectively with peers and supervisors; Communicates accurately and effectively with management and Associates; Partner with Management on Associate training needs
Communication Scope
Superior communication and organizational skills with attention to detail
Process & Methodology
Delegate and follow-up on multiple people/tasks
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