KeyAccountSupport

**About Wormald** Wormald is New Zealand’s leading fire protection provider, delivering end-to-end solutions that safeguard people, property, and business continuity. With over 140 years of industry leadership and a strong nationwide presence, we are trusted for our expertise, reliability, and unwavering commitment to safety and compliance. We are currently seeking a **Key Account Support** professional to join our Auckland team. **What We Offer** * Competitive salary package with staff benefits * Supportive and collaborative team culture * Ongoing training, professional development, and upskilling opportunities **About the Role** In this role, you will act as a key point of contact for one of New Zealand’s largest compliance contracts, ensuring seamless service delivery and strong client relationships. Key responsibilities include: * Serving as the primary day-to-day contact for a major client account * Attending and presenting at monthly client review meetings * Managing contract invoicing and related financial processes * Providing timely and accurate administration for account management * Building and maintaining strong internal and external stakeholder relationships * Preparing and delivering client reports in line with contractual agreements * Processing purchase orders and work orders as required * Maintaining accurate client data across internal systems * Preparing, filing, and managing compliance documentation * Ensuring invoicing is completed within required timeframes and standards * Supporting day-to-day client communications and expectations * Providing general administrative support to the wider team **About You** You are a highly organised and customer-focused professional who thrives in a fast-paced environment. Your skills and experience include: * Business Administration qualification (preferred but not essential) * Minimum of 3 years’ experience in customer service, administration, or sales * Strong administrative background with high attention t