Wormald

Fire Protection

KeyAccountSupport

Auckland, New Zealand FULL TIME
The Brief

“Key Account Support at Wormald. Skills: Account management, Client relations, Administration, Reporting. Serve as primary contact for major client. Attend client review meetings”

Industry & Context.

Fire Protection
Problems you'll solve

problem-solving and analytical capabilities

Eligibility Requirements

Reference checks, Medical assessment, Criminal history check, Drug and alcohol testing

What They're Looking For.

Must Have

Minimum of 3 years’ experience in customer service, administration, or sales, administrative background with high attention to detail, Intermediate to advanced proficiency in Microsoft Office, problem-solving and analytical capabilities, Excellent organisational and time management skills, Effective communication skills, both written and verbal, Proven ability to build relationships at all levels, customer service focus and a solutions-driven mindset

Nice to Have

Business Administration qualification, Experience with Mastermind

What You'll Do.

Serve as primary contact for major client

Attend client review meetings

Manage contract invoicing

Provide administration for account management

Build stakeholder relationships

Prepare client reports

Process purchase orders

Manage compliance documentation

Ensure invoicing completion

Support client communications

Provide administrative support

How You'll Work.

Team & Collaboration

Building and maintaining internal and external stakeholder relationships

Communication Scope

Effective communication skills, both written and verbal

Free ATS check

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