Delivery Hero
E-Commerce
KeyAccountManagerOperations
“Key Account Manager Operations at Delivery Hero. Skills: Operations management, Account management, Performance improvement. Monitor key indicators daily. Identify deviations”
What You'll Achieve.
Recover performance
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
1 year experience in similar roles, Intermediate-advanced Excel proficiency
What You'll Do.
Monitor key indicators daily
Develop follow-up routines
Maintain fluid communication
Align operational plans
Align improvement roadmaps
Coordinate operational audits
Work closely with teams
Escalate critical incidents
Escalate systemic problems
Ensure correct implementation
Design operational playbooks
Implement operational playbooks
Design escalation flows
Implement escalation flows
Design stabilization plans
Implement stabilization plans
Drive correct functionality use
Verify partner compliance
Manage audit findings
Manage inaccuracy findings
Ensure systematic corrections
Prepare trend analysis
Prepare executive presentations
Measure initiative impact
How You'll Work.
Team & Collaboration
Partner Operations; Integrations; Logistics; PX; Commercial; Internal teams; Partners
Communication Scope
Executive presentations
Applying for this Key Account Manager Operations role?
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