360Learning
Account Management
KeyAccountManagerMidMarketPool
“Key Account Manager Mid-Market - Pool at 360Learning. Skills: Account management, Revenue generation, Customer retention. Maximize renewal opportunities. Maximize upsell opportunities”
What You'll Achieve.
Exceed ARR growth targets
Industry & Context.
What They're Looking For.
Must Have
2+ years Account Manager experience, 2+ years BDR experience, 2+ years sales-related function experience, SaaS industry experience, Fast-growing environment experience, Native French proficiency, Fluent English proficiency
Nice to Have
B2+ level English
What You'll Do.
Maximize renewal opportunities
Maximize upsell opportunities
Manage customer portfolio
Identify growth opportunities
Drive customer renewals
Increase customer engagement
Build scalable motions
Accelerate expansion opportunities
Ensure customer value realization
Deploy automated engagement strategies
Optimize renewal processes
Generate upsell opportunities
Identify automation opportunities
Collect customer insights
Collect engagement signals
Launch automated campaigns
Launch outreach sequences
Prepare account review frameworks
Contribute to pipeline generation
Conduct presentations
Conduct demonstrations
Ensure accurate reporting
Ensure accurate forecasting
Analyze customer usage data
Identify expansion opportunities
Build repeatable playbooks
Contribute to ARR growth
Lead business negotiations
Drive upsell generation
Manage customer relationships
Maintain customer experience
Improve operational efficiency
Improve account coverage models
Contribute to retention strategy
Contribute to expansion strategy
Contribute to strategy evolution
How You'll Work.
Team & Collaboration
Client Success Partners; Revenue Operations; Marketing; Internal experts
Communication Scope
Written communication; Verbal communication
Applying for this Key Account Manager Mid-Market - Pool role?
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