BEUMER Group
Logistics
KeyAccountManager,CustomerSupport
Neural analysis suggests this role is
optimal for mid candidates.
“Key Account Manager, Customer Support at BEUMER Group. Skills: Key account management, Sales strategy, Customer relationship management. Drive strategic initiatives. Oversee sales activities”
What You'll Achieve.
Meet organizational goals; Increase order intake; Ensure healthy profit margins; Expand market reach; Enhance customer satisfaction; Support business growth; Maintain as-sold margins; Develop margin; Account retainment
Industry & Context.
Resolve key client issues; Develop solutions
Travel approximately 50+%
What They're Looking For.
Must Have
Bachelor's degree in Business, 7 plus years experience logistics, Experience managing CRM systems, Demonstrated business development acumen, Experience developing and leading team, Experience in order intake forecasting, Experience in active order intake risk identification, Experience in order intake risk mitigation
Nice to Have
Master's degree in Business Administration
What You'll Do.
Drive strategic initiatives
Oversee sales activities
Build customer relationships
Increase order intake
Ensure healthy profit margins
Enhance customer satisfaction
Support business growth
Execute sales strategy
Manage technical sales process
Manage customer interaction
Manage customer development
Present solutions for customers
Resolve key client issues
Manage solution development
Understand customer objectives
Manage key account relationships
Drive lead evaluation
Cultivate customer insights
Identify business opportunities
Identify business strategies
Lead complex sales presentations
Lead request for proposals
Develop technical solution
Develop technical proposal
Develop cost estimate
Develop marketing strategies
Establish marketing programs
Maintain as-sold margins
Collaborate in pre-sales
Collaborate in sales handover
Help win targeted opportunities
Direct strategy for account development
How You'll Work.
Team & Collaboration
Bid management; Technical departments; Marketing team; Project management; Strategic procurement; Customer Support team; Sales Support teams
Communication Scope
Sales presentations; Customer interaction; Interpersonal skills
Process & Methodology
Strategic planning, Operational planning, Performance metrics, Talent development, Workflow evaluation, Change design, Change management
Full Job Description
BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge. As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Role Purpose: The Key Account Manager holds a high-profile, customer-facing position with significant impact, tasked with driving and implementing strategic initiatives for the BEUMER Group in North America. This role leads and oversees sales activities to meet organizational goals across customer engagement, market presence, and financial performance. Core responsibilities include building strong customer relationships, increasing order intake, ensuring healthy profit margins, expanding market reach, enhancing customer satisfaction, and supporting business growth. * Assists in planning and executes sales strategy towards customers. Manages the technical sales process, customer interaction including sales, estimation, proposal generation and customer management. * Builds, develops and presents solutions for customers, assist's in resolving key client issues and manages the development of solutions through our technical support organizations. * Enhances and manages key Customer relationships; understands their objectives, and is responsible for Key account relationship management. * Drives evaluation of leads with a focus on solution and consultative selling. * Proactively cultivates and leverages Customer insights to identify business opportunities and strategies. * Leads and assists with complex sales presentations, request for proposals, proposals, and negotiations. * Collaborates very closely with the Bid management and technical departments to develop the t
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