BEUMER Group

Logistics

KeyAccountManager,CustomerSupport

$115–165k ~AI est. Somerset, New Jersey, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for mid candidates.

The Brief

“Key Account Manager, Customer Support at BEUMER Group. Skills: Key account management, Sales strategy, Customer relationship management. Drive strategic initiatives. Oversee sales activities”

What You'll Achieve.

Meet organizational goals; Increase order intake; Ensure healthy profit margins; Expand market reach; Enhance customer satisfaction; Support business growth; Maintain as-sold margins; Develop margin; Account retainment

Industry & Context.

Logistics
Problems you'll solve

Resolve key client issues; Develop solutions

Eligibility Requirements

Travel approximately 50+%

What They're Looking For.

Must Have

Bachelor's degree in Business, 7 plus years experience logistics, Experience managing CRM systems, Demonstrated business development acumen, Experience developing and leading team, Experience in order intake forecasting, Experience in active order intake risk identification, Experience in order intake risk mitigation

Nice to Have

Master's degree in Business Administration

What You'll Do.

Drive strategic initiatives

Oversee sales activities

Build customer relationships

Increase order intake

Ensure healthy profit margins

Enhance customer satisfaction

Support business growth

Execute sales strategy

Manage technical sales process

Manage customer interaction

Manage customer development

Present solutions for customers

Resolve key client issues

Manage solution development

Understand customer objectives

Manage key account relationships

Drive lead evaluation

Cultivate customer insights

Identify business opportunities

Identify business strategies

Lead complex sales presentations

Lead request for proposals

Develop technical solution

Develop technical proposal

Develop cost estimate

Develop marketing strategies

Establish marketing programs

Maintain as-sold margins

Collaborate in pre-sales

Collaborate in sales handover

Help win targeted opportunities

Direct strategy for account development

How You'll Work.

Team & Collaboration

Bid management; Technical departments; Marketing team; Project management; Strategic procurement; Customer Support team; Sales Support teams

Communication Scope

Sales presentations; Customer interaction; Interpersonal skills

Process & Methodology

Strategic planning, Operational planning, Performance metrics, Talent development, Workflow evaluation, Change design, Change management

Full Job Description

BEUMER Group is an international leader in intralogistics, specializing in conveying, loading, palletising, packaging, sortation, and distribution technology across a wide range of industries, including airports, e-commerce, warehousing & distribution, and bulk material handling. We offer the right solution for nearly every logistics challenge. As a family-owned company, BEUMER combines tradition with innovation. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork! Role Purpose: The Key Account Manager holds a high-profile, customer-facing position with significant impact, tasked with driving and implementing strategic initiatives for the BEUMER Group in North America. This role leads and oversees sales activities to meet organizational goals across customer engagement, market presence, and financial performance. Core responsibilities include building strong customer relationships, increasing order intake, ensuring healthy profit margins, expanding market reach, enhancing customer satisfaction, and supporting business growth. * Assists in planning and executes sales strategy towards customers. Manages the technical sales process, customer interaction including sales, estimation, proposal generation and customer management. * Builds, develops and presents solutions for customers, assist's in resolving key client issues and manages the development of solutions through our technical support organizations. * Enhances and manages key Customer relationships; understands their objectives, and is responsible for Key account relationship management. * Drives evaluation of leads with a focus on solution and consultative selling. * Proactively cultivates and leverages Customer insights to identify business opportunities and strategies. * Leads and assists with complex sales presentations, request for proposals, proposals, and negotiations. * Collaborates very closely with the Bid management and technical departments to develop the t

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