Yuno
SaaS
KeyAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Key Account Manager at Yuno. Skills: Key Account Management, Revenue Growth, Client Relationships. Manage company's most important customer accounts. Build and maintain relationships with key clients”
What You'll Achieve.
Achieve performance targets
Industry & Context.
Strategic thinker; sharp problem-solving skills
What They're Looking For.
Must Have
3+ years in Key Account Management, Customer Success, or Client Relationship Management with international clients, Fluent in English and Spanish
Nice to Have
Master’s degree, Experience in Project Management or Product Management, Grasp of payment technologies, financial services, and regulations
What You'll Do.
Manage company's most important customer accounts
Build and maintain relationships with key clients
Understand client needs and objectives
Ensure client satisfaction with products or services
Act as primary contact for clients
Ensure alignment with client objectives
Identify new opportunities
Upsell existing offerings
Leverage market and competitor insights
Monitor and improve client satisfaction
Address client concerns proactively
Refine products or services based on feedback
Oversee successful implementation of accounts
Oversee ongoing growth of accounts
How You'll Work.
Team & Collaboration
Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams
Communication Scope
Excellent communication; negotiation; presentation abilities
Full Job Description
## Description Remote, Latin America, Full-Time, Individual Contributor, +3 years of experience in Account Management for SaaS and Tech Who We Are At Yuno, we are building the payment infrastructure that enables all companies to participate in the global market. Founded by a team of seasoned experts in the payments and IT industries, Yuno provides a high-performance payment orchestrator. Our technology offers companies access to leading payment capabilities, allowing them to engage customers confidently and maintain global business operations with seamless payment integrations worldwide. Shape your future with Yuno! We are Orchestrating the best high-performing team! If you are a Key Account Manager ambitious and passionate about innovation, joining Yuno will allow you to transform your passion into real high-impact solutions, contributing to our global expansion. As a Key Account Manager you will be responsible for managing a company’s most important customer accounts. This role typically involves building and maintaining strong relationships with key clients, understanding their needs and objectives, and ensuring their satisfaction with the company’s products or services. 🟣 Your challenge at Yuno • Act as the Key Account Manager and primary contact, building strong client relationships and ensuring alignment with their objectives. • Drive revenue growth by identifying new opportunities, upselling existing offerings, and leveraging market and competitor insights. • Collaborate cross-functionally with technical, business, legal, sales, marketing, product, operations, and support teams to ensure seamless service delivery. • Monitor and improve client satisfaction, addressing concerns proactively and refining products or services based on feedback. • Oversee the successful implementation and ongoing growth of accounts, using data analytics to inform strategic decisions and achieve performance targets. 🟣 Skills you need Minimum Qualifications • Bachelor’s i
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