Seven Senders

logistics

KeyAccountManager

Berlin, Berlin, Germany FULL TIME
The Brief

“Key Account Manager at Seven Senders. Skills: Key Account Management, Client Relationships, Sales. Manage key e-commerce accounts. Foster accountability for client relationships”

What You'll Achieve.

profit and loss aspects; accurate internal reporting; achieve high customer satisfaction

Industry & Context.

logistics
Problems you'll solve

analyze complex relationships

What They're Looking For.

Must Have

Prior experience managing complex commercial relationships, Deep understanding of logistics, Deep understanding of supply chain management, Deep understanding of e-commerce, Academic degree or equivalent qualification, affinity for numbers and data, ability to analyze complex relationships, ability to prioritize tasks, ability to effectively present findings to stakeholders, Proficient in German (C1 or above), Proficient in English (C1 or above)

Nice to Have

Ideally focusing on business, logistics, or transportation, excellent storytelling skills

What You'll Do.

Manage key e-commerce accounts

Foster accountability for client relationships

Monitor KPI variances

Evaluate customer satisfaction

Identify cross-selling opportunities

Lead cross-selling opportunities

Identify upselling opportunities

Lead upselling opportunities

Develop trust-based client relationships

How You'll Work.

Team & Collaboration

Collaborate with customers; Understand customer needs; Guide customers in expanding business horizons

Communication Scope

effectively present findings to stakeholders; excellent storytelling skills; craft compelling narratives

Free ATS check

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