Rewardsco
Logistics
KeyAccountManager
“Key Account Manager at Rewardsco. Skills: Key Account Management, Client Retention, Revenue Growth. Serve as primary point of contact for key. Build strong, trusted, and long-term client relationships”
What You'll Achieve.
Protect existing revenue streams; Identify growth opportunities; Ensure operational alignment; Strengthen partnerships; Revenue growth; Service delivery; Customer satisfaction
Industry & Context.
Clear criminal record
What They're Looking For.
Must Have
Matric is essential, 3 to 5 years’ experience in Key Account Management or Business Development within the Logistics or Supply Chain industry, Clear criminal record
Nice to Have
Degree in Supply Chain Management, Commerce, Logistics, or a related field
What You'll Do.
Serve as primary point of contact for key
and long-term client relationships
Develop deep understanding of client operational requirements
Conduct regular strategic engagement sessions
Represent the organisation professionally
Collaborate with internal operational teams
Ensure consistent service delivery
Monitor service performance against contractual obligations
Coordinate internal resources to resolve operational challenges
Ensure operational teams understand client expectations
Drive high levels of client satisfaction
Resolve client concerns promptly
Identify opportunities for value-added solutions
Implement retention strategies
Monitor account performance metrics
Prepare client review presentations
Prepare executive reports
Identify opportunities for operational improvement
Identify opportunities for revenue expansion
Provide strategic insights
Provide recommendations to senior leadership
How You'll Work.
Team & Collaboration
Internal operational teams; Senior leadership
Communication Scope
Executive presentations; Performance insights
Applying for this Key Account Manager role?
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