Alan
Health Insurance
KeyAccountManager
“Key Account Manager at Alan. Skills: Account Management, Customer Relationship Management, Sales, Negotiation, Problem Solving. Handle a portfolio of strategic accounts and flagships companies. Build and maintain customer relationships with key stakeholders”
What You'll Achieve.
Make our key accounts stay and grow with Alan; Achieve customer goals through Alan; Generate massive adoption by employees and admins; Guarantee both great value for money to our customers and sustainable profitability
Industry & Context.
Excellent analytical and problem-solving skills; Ability to create data-based reports
What They're Looking For.
Must Have
At least 5 years of experience in a customer-facing role, Experience working with companies of more than 150 employees, Fluency in Dutch and English, Negotiation and positive lobbying skills, Ability to build long-term relationships based on trust and transparency, Excellent analytical and problem-solving skills, Ability to create data-based reports, Great active listening skills, Exceptional follow-up abilities, Growth mindset
Nice to Have
French fluency is also a plus, Previous experience in Insurance or any industry linked to benefits
What You'll Do.
Handle a portfolio of strategic accounts and flagships companies
Build and maintain customer relationships with key stakeholders
Proactively identify potential signals of dissatisfaction and implement solutions
Ensure successful onboarding of new accounts
Promote Alan health partner positioning to generate massive adoption
Analyze and present consumption reports to customers through business reviews
Identify and execute out-of-the-box initiatives to engage existing customers
Be in charge of cross-selling/upselling our portfolio
Renegotiate contracts
Participate in the evolution of our products and services
Support new customer acquisition
How You'll Work.
Team & Collaboration
Build and maintain customer relationships with key stakeholders; Act as the voice of our customers when discussing with Product teams; Partnering with Sales teams
Communication Scope
Excellent analytical and problem-solving skills; Great active listening skills; Exceptional follow-up abilities
Applying for this Key Account Manager role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Alan?
Real rants from real employees. Read before you apply.