Airbus

Aviation

KeyAccountManagement

Shanghai, China FULL TIME
The Brief

“Key Account Management at Airbus. Skills: Account Management, Sales, Customer Relationship Management. Manage responsible accounts in China. Develop business and coordinate with headquarters”

What You'll Achieve.

Annual operation plan; Project deliverables as planned; Commercial and legal documents with proper archiving; Customer’s data base for customer relationship management; Process clearance; KPI and dashboard management; Reports and presentations as requested

Industry & Context.

Aviation
Problems you'll solve

Problem oriented with the mindset of continuous improvement

Eligibility Requirements

Travel as business need, Awareness of any potential compliance risks, Commitment to act with integrity

What They're Looking For.

Must Have

10+ years of working experience in China Aviation Industry especially with Airbus suppliers or Airlines, Proven project management experience, Good leadership to bring the team working together, Knowledge about the procurement, Knowledge in finance is a plus, Travel as business need

Nice to Have

coaching experience or skill is a plus

What You'll Do.

Manage responsible accounts in China

Develop business and coordinate with headquarters

Provide solutions to meet customer requirements

Drive continuous improvement and optimization

Represent Airbus Beyond in front of accounts

Anticipate customer needs

Develop existing and new business opportunities

Generate sales in line with revenue generation

Build trusting & long standing relationship with clients

Ensure customer satisfaction & retention

Ensure commercial success of delivery

Architect and develop local training programme

Investigate market position

Benchmark solutions in China

Navigate competition environment

Define regional marketing strategy

Lead marketing initiatives

Leverage new branding and strategy

Engage with local partners

Propose and follow up projects

Negotiate and contract with customers

Map and analyze key stakeholders

Grow local business & revenue streams

Enrich local resources

Ensure compliance to process requirements

Manage finance aspects

Control and monitor progress

Report to HO Airbus Beyond

Lead commercial improvement project

Ensure and maintain good reputation

Protect Airbus Beyond IP

Continue a pool of local trainers

Ensure alignment and collaboration

Define requirements of training programmes

Source required solution

Ensure quality deployment of the programme

Manage risk & opportunity

How You'll Work.

Team & Collaboration

Coordinate with headquarters; Work with product team; Collaborate with Airbus Beyond trainers; Alignment and collaboration with Airbus Beyond Central

Communication Scope

Communication skill - in English and Chinese

Process & Methodology

Proven project management experience, Manage risk & opportunity along the programme lifecycle

Free ATS check

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