Kaizen Gaming

GameTech

KeyAccountExecutive

$125–200k ~AI est. São Paulo, São Paulo, Brazil Remote Friendly
The Brief

“Key Account Executive at Kaizen Gaming. Skills: Key account management, Customer lifecycle management, Revenue generation. Oversee customer segment. Monitor customer performance”

What You'll Achieve.

Drive growth and activity; Enhance activity of customers; Contribute to business success

Industry & Context.

GameTech
Eligibility Requirements

Working on shifts, Working during weekends

What They're Looking For.

Must Have

Native-level Portuguese, Good command of English, Excellent MS office skills, MS excel proficiency

Nice to Have

Customer-facing experience, Key customer service experience

What You'll Do.

Oversee customer segment

Monitor customer performance

Identify individual customers

Stimulate growth and activity

Plan and execute campaigns

Generate campaigns promptly

Monitor campaign results

Provide campaign reports

Assess segment performance

Act upon trends and insights

Handle ad-hoc projects

Utilize predictive modeling

Identify potential key customers

Onboard new key customers

Acquire customer knowledge

Construct customer profiles

Ensure compliant communications

Conduct Health Checks

Promote Responsible Gambling

Conduct affordability calls

Create positive gambling environment

Create secure gambling environment

Represent voice of Key Accounts

Provide valuable feedback

Provide innovative ideas

How You'll Work.

Team & Collaboration

Collaborate with Compliance; Collaborate with Account Services; Collaborate with Customer Support

Communication Scope

Written communication; Verbal communication

Free ATS check

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