Infobip
KeyAccountExecutive
Neural analysis suggests this role is
optimal for Senior candidates.
“Key Account Executive at Infobip. Skills: Sales, Account Management, Client Relationship Management. Identify business opportunities with current leads/clients and prospective new key clients. Sell Infobip’s product/service offering to High-touch clients (Tier 1 (A, Ar) in the region)”
What You'll Achieve.
Achievement of numeric sales quotas; Sales ROI (4x return of GP on annual cost to company with minimum of 6 new Tier 1 logos per year); Approaching target customers (# of related products promoted to every target % target customer identified who need related # of converted target leads into opportunities in a identified # of target customers in a country); Generation of new opportunities and business development (Generation of inflow of (EUR) in pipeline, % of correct vs. errors in sales forecasts, new customer sale cycle time); Reporting efficiency through timely and accurate update (clean CRM data); Building relationships and networks (effective collaboration with customers/partners/internal departments, # sales meetings per providing help and support during events timely follow-ups (meeting minutes) in CRM); Knowledge development and sharing (Number of successful trainings on the sales related topics organized)
What They're Looking For.
Must Have
Achievement of numeric sales quotas, Sales ROI (4x return of GP on annual cost to company with minimum of 6 new Tier 1 logos per year), Approaching target customers, Generation of new opportunities and business development, Reporting efficiency through timely and accurate update, Building relationships and networks, Knowledge development and sharing
What You'll Do.
Identify business opportunities with current leads/clients and prospective new key clients
Sell Infobip’s product/service offering to High-touch clients (Tier 1 (A
Proactively recommend solutions to clients
Support end-to-end client relationship for the first 12 rolling months
Develop solution proposals
Manage sales through forecasting
account resource allocation
Expand touch points and footprint in key accounts
Coordinate with service delivery teams for deployment and ongoing delivery
How You'll Work.
Team & Collaboration
Share knowledge with the rest of the team members; Mentor newly recruited sales team members; Answer technical and procedural questions for less experienced team members; Work closely with the CSE to develop proper account planning and customer journey mapping; Coordinate with service delivery teams for deployment and ongoing delivery; Provide direction and mentoring to others; Effective collaboration with customers/partners/internal departments
Communication Scope
Timely follow-ups
Process & Methodology
Account strategy and planning
Full Job Description
Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. The Key Account Executive is an**individual contributor role in regional structure** with direct reporting line towards Chapter Lead.**** **** The main goal for this role is to identify business opportunities with current leads/clients and prospective new key clients and to sell the Infobip’s product/service offering to its High-touch clients (Tier 1 (A, Ar) in the region) in the designated area and to proactively recommend solutions to our clients. **** In addition to the actual sales activities, Key Account Executive is usually one of the most experienced sales representatives, so it is expected of him/her to share his/her knowledge with the rest of the team members, mentor newly recruited sales team members, answer technical and procedural questions for less experienced team members.**** _**Main Responsibilities:**_ •Sells a subset of product or services directly or via partners to a customer's base (provided target account list) in designated geographical territory (Tier 1 (A, Ar) in region), •Support end-to-end client relationship for the first 12 rolling months (including NRR, cross-sell, upsell & acquisitions). •Maintain a mature approach to account acquisitions for the
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