Hewlett Packard Enterprise
JuniorTechnicalSolutionsConsultant(RemoteSupport)
“Junior Technical Solutions Consultant (Remote Support) at Hewlett Packard Enterprise. Skills: Technical support, Customer service. Resolve technical issues. Respond to questions”
Industry & Context.
Analytical skills; Problem solving skills
What They're Looking For.
Must Have
Degree on IT, 0-1 year experience
Nice to Have
Protuguese (Is a plus), Case management system (Is a plus)
What You'll Do.
Resolve technical issues
Resolve customer problems
Articulate case summary
Add to Knowledge Management System
Assist customers to avoid problems
Represent company in visits
Engage team members for support
Partner with Sales Pursuit team
How You'll Work.
Team & Collaboration
Engages team members
Communication Scope
Verbal communication; Written communication
Applying for this Junior Technical Solutions Consultant (Remote Support) role?
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ANONYMOUS · UNFILTERED
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