Deutsche Bank
Finance
JuniorServiceNowBusinessAnalyst
“Junior ServiceNow Business Analyst at Deutsche Bank. Skills: ServiceNow Business Analyst, ServiceNow platform, ITSM processes, Requirement elicitation, Solution design, Scaled Agile environment. Understand BA domain and the Servicenow platform to navigate the platform with ease to meet/deliver the requirements.. Understand the feature with help of Product Owners, size it and decompose it into jira stories, adhere to internal jira story standards”
What You'll Achieve.
deliver exceptional value for our clients; simplify operations; empower employees; improve customer service; bring innovation to market faster
Industry & Context.
Advanced analytical and problem-solving experience; ability to multi-task and effectively manage priorities; pinpoint root cause with minimum developer help
What They're Looking For.
Must Have
Minimum 5 and maximum 7 years of experience working in dynamic IT environment, Minimum 3 years of experience working as a ServiceNow Business Analyst, Certified System Admin certification from Servicenow, Proven experience of a Highly Skilled Business Analyst in taking very high-level requirements and working with stakeholders of different seniorities to translate them into technical stories is a Must, Experience working in Scaled Agile environment, Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities, Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations, Open to learn javascript for code analysis purposes only (javascripting is not expected)
Nice to Have
Good understanding of ServiceNow ITSM suite (Incident, Problem, Change, Configuration, Service Request). Mainline ServiceNow Certifications in this area will be an added advantage.
What You'll Do.
Understand BA domain and the Servicenow platform to navigate the platform with ease to meet/deliver the requirements.
Understand the feature with help of Product Owners
size it and decompose it into jira stories
adhere to internal jira story standards
Participate and contribute in Quarterly Business Reviews (QBR)/Agile Delivery and support/enable related deliverables (e. g. QBR plan prep
feature slotting into QBR sprints etc) and Scrum Ceremonies
Analyse Requirement and defects (functional and technical)
Run Gap Analysis where necessary and willing to perform code analysis to pinpoint root cause with minimum developer help
Lead/participate in the Requirement gathering/elicitation/discovery calls and gain requirement sign off
Review the implementation done by Devs and ensure it aligns with requirement
facilitate testing sessions when necessary
Run a demo of developed story/feature with Stakeholders and gain sign off
prepared by QA and share feedback
Connect with Architects when required
Explore latest features within ServiceNow and build competency
Produce release notes
How You'll Work.
Team & Collaboration
work with the best ServiceNow Engineers and Business Analysts within the teams spanning three locations (UK, US and India); work effectively in virtual teams across multiple locations; working collaboratively
Communication Scope
Excellent communication skills, both written and verbal
Process & Methodology
Agile Delivery, Scrum Ceremonies, feature slotting into QBR sprints
Applying for this Junior ServiceNow Business Analyst role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Deutsche Bank?
Real rants from real employees. Read before you apply.