Decisions + ProcessMaker
Tech / AI / Software
JuniorSalesforceAdmin
Neural analysis suggests this role is
optimal for Mid candidates.
“Junior Salesforce Admin at Decisions + ProcessMaker. Skills: Salesforce administration, configuration, optimization, data quality, process documentation. Administer and maintain the Salesforce platform, including user management, profiles, roles, permission sets, and security settings. Build and maintain flows, validation rules, fields, page layouts, and record types to support GTM processes”
What You'll Achieve.
High Salesforce adoption and data integrity across GTM teams; Fast, accurate resolution of end-user support requests; Clean, well-documented configurations that scale with business growth; Proactive identification of process gaps and system improvement opportunities
Industry & Context.
Triage and resolve Salesforce support requests; Proactive identification of process gaps and system improvement opportunities
What They're Looking For.
Must Have
Bachelor's degree in Business, Information Systems, or a related field, 3–5 years of experience in a Salesforce administration or CRM support role, Salesforce Administrator Certification (ADM 201) required or actively in progress, Hands-on experience with Salesforce Sales, familiarity with flows and declarative automation, attention to detail and a systematic approach to data quality and process documentation, Ability to communicate technical concepts clearly to non-technical stakeholders, Comfortable working with a globally distributed environment
Nice to Have
Experience supporting a B2B SaaS or subscription revenue business, Familiarity with SaaS GTM processes - lead management, pipeline stages, opportunity management, and renewal workflows, Experience with tools that integrate with Salesforce (HubSpot, Gong, ZoomInfo, Outreach, etc. ), Prior work within a Revenue Operations or Sales Operations function
What You'll Do.
Administer and maintain the Salesforce platform
including user management
and security settings
Build and maintain flows
and record types to support GTM processes
Support lead-to-opportunity and opportunity-to-close workflow configuration in alignment with defined RevOps SOPs
Triage and resolve Salesforce support requests from Sales
and Customer Success teams
Maintain data quality through deduplication
and routine audits across accounts
Support integrations between Salesforce and adjacent tools (marketing automation
ERP) under guidance of senior RevOps staff
Document configurations
and system updates in the RevOps knowledge base
How You'll Work.
Team & Collaboration
work closely with RevOps leadership and cross-functional stakeholders; Support integrations between Salesforce and adjacent tools (marketing automation, billing, ERP) under guidance of senior RevOps staff; partnership with RevOps leadership and cross-functional stakeholders
Communication Scope
Ability to communicate technical concepts clearly to non-technical stakeholders
Full Job Description
About Company Decisions + ProcessMaker is a leading intelligent process automation platform for the enterprise, combining Decisions' rules-driven automation and application-building capabilities with ProcessMaker's industry-leading low-code BPM platform. Together, we give organizations the tools to automate complex processes, enforce business logic at scale, and build mission-critical applications. Our platform is trusted by enterprises across financial services, education, insurance, healthcare, and government to drive operational efficiency and accelerate digital transformation. As we continue to scale globally following our merger, we are expanding our Revenue Operations team to support GTM alignment, data integrity, and systems excellence across the full customer lifecycle. About the Role We are looking for a detail-oriented and technically curious Junior Salesforce Administrator to support the day-to-day administration, configuration, and optimization of our Salesforce CRM environment. This role sits within the Revenue Operations function and plays a critical part in ensuring our GTM teams (Sales, Marketing, and Customer Success) have clean data, reliable processes, and a system that scales with the business. You will work closely with RevOps leadership and cross-functional stakeholders to implement configurations, support end users, and drive continuous improvement across our Salesforce instance. Key Responsibilities Administer and maintain the Salesforce platform, including user management, profiles, roles, permission sets, and security settings Build and maintain flows, validation rules, fields, page layouts, and record types to support GTM processes Support lead-to-opportunity and opportunity-to-close workflow configuration in alignment with defined RevOps SOPs Triage and resolve Salesforce support requests from Sales, Marketing, and Customer Success teams Maintain data quality through deduplication, normalization, and routine audits across accounts, contac
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