AUTO1 Group
Automotive
(Junior)SachbearbeiterMahnwesen(d/m/w)
“(Junior) Sachbearbeiter Mahnwesen (d/m/w) at AUTO1 Group. Skills: Credit management, Debt collection. Process international consumer finance portfolio. Ensure smooth service”
Industry & Context.
What They're Looking For.
Must Have
Completed commercial apprenticeship, Good understanding of numbers, 2 years relevant experience, Experience in customer contact, Experience in negotiation with end customers, Good handling of common Office products, Good handling of Google products, Very good German skills
Nice to Have
Additional experience in debt collection, Good English skills
What You'll Do.
Process international consumer finance portfolio
Ensure smooth service
Communicate with customers
Communicate with service providers
Communicate with authorities
Communicate with government agencies
Conduct negotiations with customers
Make agreements with customers
Act as interface to other departments
Support team with process improvements
Contribute ideas for process improvements
Be the voice for financing interested customers
How You'll Work.
Team & Collaboration
Close collaboration with departments
Communication Scope
Verbal support; Written support
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