GSK
JuniorPSOperationsAnalyst
“Junior PS Operations Analyst at GSK. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Support day-to-day operational activities within the PS function to ensure timely, compliant delivery of products and services. Execute transactional tasks”
What You'll Achieve.
ensure timely, compliant delivery of products and services; Maintain data integrity and traceability; Monitor operational KPIs; ensure compliance with internal procedures
Industry & Context.
Problem‑solving mindset; escalate complex issues promptly
Flexibility to support occasional after‑hours activities (shipping windows, vendor coordination)
What They're Looking For.
Must Have
Fluent in Spanish and English, 0–3 years’ experience in operations, supply chain, logistics or customer experience in a regulated environment preferred, Familiar with Microsoft Excel, attention to detail and demonstrated ability to follow SOPs and work instructions
Nice to Have
Prior exposure to pharmaceutical, biotech or healthcare operations, Experience with data visualisation tools (Power BI, Tableau) is a plus
What You'll Do.
Support day-to-day operational activities within the PS function to ensure timely
compliant delivery of products and services
Execute transactional tasks
maintain accurate records
coordinate with internal and external stakeholders
escalate issues in accordance with SOPs and regulatory requirements
Execute operational transactions including order processing
shipment coordination
and sample management
Maintain data integrity and traceability through accurate system entries (ERP/WMS/CRM) and documentation
Monitor operational KPIs and produce regular status reports and dashboards for the Operations Lead
Prepare and verify shipment documentation (BOLs
certificates) to ensure compliance with internal procedures
Log and coordinate responses for deviations
incidents and CAPAs with Quality and Compliance teams
Serve as a primary contact for routine queries from internal stakeholders and third‑party logistics escalate complex issues promptly
Participate in continuous improvement initiatives (5S
Kaizen) and support process standardisation
Provide backup support for basic planning activities such as replenishment requests and demand reconciliation
When assigned to reporting activities
Tier 1 personnel must report to and liaise with the Global LTI Team upon commencement and throughout the reporting process
How You'll Work.
Team & Collaboration
coordinate with internal and external stakeholders; coordinate responses for deviations, incidents and CAPAs with Quality and Compliance teams; Serve as a primary contact for routine queries from internal stakeholders and third‑party logistics; Team player
Communication Scope
Clear, professional communication
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