Shipa
Logistics and Supply Chain
JuniorProcessAssociate
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“Junior Process Associate at Shipa. Skills: shipment coordination, logistics operations, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. support shipment coordination and logistics operations. ensure smooth shipment handling, accurate documentation, and timely system updates”
What You'll Achieve.
ensure smooth shipment handling, accurate documentation, and timely system updates; Quality and Results focused
Industry & Context.
Excellent problem-solving and analytical abilities
Willingness and flexibility to work in rotational shifts, including night shifts and weekends, based on business needs, support scope expansion or additional responsibilities as required
What They're Looking For.
Must Have
Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field, 1–2 years of experience in Freight Forwarding (FFW) or related supply chain/logistics roles, Willingness and flexibility to work in rotational shifts, including night shifts and weekends, based on business needs
Nice to Have
Basic understanding of shipment coordination and logistics processes
What You'll Do.
support shipment coordination and logistics operations
ensure smooth shipment handling
accurate documentation
and timely system updates
Coordinate end-to-end shipment activities to ensure timely and accurate execution
Review shipping and logistics documents in line with SOPs and client requirements
Track shipments and proactively follow up with relevant stakeholders for status updates
Update systems accurately and on time
including uploading required documentation into applicable platforms
Provide professional and responsive phone and email support
Identify operational issues and escalate them effectively with clear
and detailed information
How You'll Work.
Team & Collaboration
close coordination with shippers, carriers, customers, and internal teams; Contribute positively to a collaborative and productive work environment; Teamwork and Collaboration; communication and stakeholder management skills
Communication Scope
communication and stakeholder management skills
Full Job Description
### Job Summary: We are seeking a detail-oriented and customer-focused **Junior Process Associate** to support shipment coordination and logistics operations. The role involves close coordination with shippers, carriers, customers, and internal teams to ensure smooth shipment handling, accurate documentation, and timely system updates. ### Your Responsibilities: * Coordinate end-to-end shipment activities to ensure timely and accurate execution * Communicate and coordinate with shippers, carriers, customers, and internal teams on shipment-related matters * Review shipping and logistics documents in line with SOPs and client requirements * Track shipments and proactively follow up with relevant stakeholders for status updates * Update systems accurately and on time, including uploading required documentation into applicable platforms * Provide professional and responsive phone and email support * Identify operational issues and escalate them effectively with clear, accurate, and detailed information * Contribute positively to a collaborative and productive work environment * Demonstrate flexibility and support scope expansion or additional responsibilities as required **Requirements** ### Your Qualifications: * Bachelor’s degree in Supply Chain Management, Business Administration, Logistics, or a related field * Fresher or 1–2 years of experience in Freight Forwarding (FFW) or related supply chain/logistics roles * Willingness and flexibility to work in rotational shifts, including night shifts and weekends, based on business needs * Basic understanding of shipment coordination and logistics processes is preferred ### Your Competencies: Technical: * E-commerce Platform Proficiency * Customer Service Management * Proficiency in logistics management systems and tools * Excellent problem-solving and analytical abilities Behavioral: * Teamwork and Collaboration * Strong communication and stakeholder management skills * Quality and Results focused * Learning Agility * Bus
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