Gopuff
Hourly
JuniorOperationsSupervisor
Neural analysis suggests this role is
optimal for Entry candidates.
“Junior Operations Supervisor at Gopuff. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, leading the team, training new team members, issue resolution. leading the team during your shift. management of Staff on shift”
Industry & Context.
Issue resolution
available to cover shifts during operational hours (7am - 3am)
What They're Looking For.
Must Have
experience working in a restaurant, retail or warehouse environment, General working knowledge of basic web-based software applications (e. g. Microsoft Office, Google Workspace), work ethic, punctual, responsible and honest, Effective communication skills, Organised, team-oriented, positive attitude and helpful, Flexible and available to cover shifts during operational hours (7am - 3am)
What You'll Do.
leading the team during your shift
management of Staff on shift
Training new team members
Picking and packing items on a per order basis for dispatch to customers
Support with managing the Delivery Partners
Contacting customers for substituted or out-of-stock items
Receive product from vendors
ensuring physical count matches purchase order/invoice
and resolving discrepancies
Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products
Manage waste and compliance and our partnership with TooGoodToGo
keep the warehouse compliant
organised and aligned with Operating Standards
Supporting Onsite Health & Safety compliance and testing
How You'll Work.
Team & Collaboration
cross-functional coordination; team-oriented
Communication Scope
Effective communication skills
Full Job Description
## Description Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOS' play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Junior Operations Supervisor role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers. Customers turn to Gopuff to provide their everyday essentials - day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks. ## You will be responsible for leading the team during your shift Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience Issue resolution: Contacting customers for substituted or out-of-stock items Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards Health and Safety: Supporting Onsite Health & Safety compliance and testing ## About You You have experience working in a restaurant, retail or warehouse environment General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace) Strong work ethic, punctu
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