JuniorOperationalRiskOfficer

As a Junior Operational Risk Officer, you will play a key role in reinforcing iBanFirst's operational risk framework, with particular of our Business Continuity and Resilience programme and our Third Party / Outsourcing Risk Management activities. You will work closely with the Operational Risk Manager, pCISO, and business stakeholders to ensure that iBanFirst remains resilient, compliant, and well-prepared for disruptions, in line with DORA, NBB, and other applicable regulatory requirements. Key Responsibilities Operational Risk Management Support the maintenance and enhancement of the Operational Risk Framework, including the risk taxonomy, risk register, and risk appetite statements. Assist in facilitating Risk and Control Assessments (RCAs) with business units, particularly for process changes, new products, and new market entries. Map and document end-to-end business processes, identifying key controls, risk exposures, and process gaps in collaboration with first-line teams. Support the continuous improvement of process documentation, ensuring process maps remain accurate and up to date following organisational or operational changes. Collect, record, and analyse incidents, supporting root cause analysis and remediation tracking. Contribute to the development and maintenance of operational risk policies and procedures, ensuring alignment with regulatory expectations. Support a proactive risk culture across first-line teams by acting as a day-to-day advisor on risk-related matters. Business Continuity French and/or Dutch are a strong asset. Personal Attributes Structured, detail-oriented, and organised, with the ability to manage multiple workstreams simultaneously. Autonomous and proactive, with a genuine ownership mindset. Comfortable working cross-functionally and challenging stakeholders constructively. Curious about emerging risks and regulatory developments in the fintech/payments space. Team player who thrives in a collaborative and fast-moving environmen