JuniorNOCAnalyst

**Alongside** partners with organizations to **drive digital transformation** and **build high-performing tech teams**. We are looking for a **Junior NOC Analyst** to join a project at a company specializing in financial market operations. In this role, you will provide**Level 1 technical support and assist with Level 2 troubleshooting** across network and infrastructure environments. You will be responsible for monitoring systems, responding to incidents, and helping ensure the stability and availability of critical services. As part of a high-availability, **24/7 operational environment** , you will work closely with internal teams and external partners to support business-critical operations. This is an excellent opportunity for someone looking to develop their skills in infrastructure, networking, and operations within a fast-paced and technology-driven environment. **Responsabilities:** * Monitor infrastructure, systems, and networks to ensure availability, performance, and operational stability; * Manage, track, and escalate incidents when required; * Perform technical troubleshooting in critical environments, ensuring timely identification and resolution of issues; * Coordinate with internal teams and external vendors to support incident resolution and service continuity; * Follow operational procedures and ensure compliance with defined standards. **Requirements** * Around 1 year of experience in a NOC, IT Support, Infrastructure Support, Service Desk, or similar technical environment; * Familiarity with infrastructure and network monitoring concepts; * Exposure to monitoring tools (e.g., LibreNMS, Nagios, Grafana, LogicMonitor, or similar); * Basic understanding of network and system infrastructure concepts, including TCP/IP, DNS, LAN/WAN, and general connectivity troubleshooting; * Exposure to Cisco and/or Juniper environments is a plus; * Familiarity with virtualization, storage, backup solutions, or performance monitoring tools is considered an advantage