Yepoda

E-Commerce

JuniorIncidentManager(m/f/d)

€42–55k ~AI est. Berlin, Germany FULL TIME Remote Friendly
The Brief

“Junior Incident Manager (m/f/d) at Yepoda. Skills: Incident management, Process improvement. Support coordination and resolution of operational incidents. Monitor and identify disruptions in processes”

Industry & Context.

E Commerce
Problems you'll solve

Root cause analysis

What They're Looking For.

Must Have

Bachelor’s degree in Business Administration, Operations, Supply Chain, or a related field, 1–2 years in operations, logistics, project coordination, or incident/support roles

Nice to Have

ERP system knowledge is a plus

What You'll Do.

Support coordination and resolution of operational incidents

Monitor and identify disruptions in processes

Escalate issues when needed

Drive structured incident management processes

Ensure clear communication

Maintain incident logs

Maintain root cause documentation

Maintain post-mortem analyses

Assist in defining incident response workflows

Assist in improving incident response workflows

Assist in defining SLAs

Assist in improving SLAs

Assist in defining escalation paths

Assist in improving escalation paths

Support implementation of preventive measures

Support implementation of optimized SOPs

Reduce recurring operational issues

Act as coordination point during incidents

Ensure stakeholders are aligned

Ensure stakeholders are informed

How You'll Work.

Team & Collaboration

Cross-functional coordination

Communication Scope

Clear communication

Process & Methodology

Project management

Free ATS check

Applying for this Junior Incident Manager (m/f/d) role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Ashby

  • Ashby is a fast modern ATS — most applications take under 3 minutes.
  • The resume parser is strong; verify parsed experience dates and job titles.
  • Custom screening questions are often scored algorithmically — answer completely.
  • Location field affects geo-based screening; use your actual metro area.

ANONYMOUS · UNFILTERED

What do employees actually say about Yepoda?

Real rants from real employees. Read before you apply.

Read Company Rants →