Sectigo
Technology
JuniorEnterpriseOnboardingEngineer
Neural analysis suggests this role is
optimal for mid candidates.
“Junior Enterprise Onboarding Engineer at Sectigo. Skills: Enterprise onboarding, Certificate management, Technical guidance. Support onboarding enterprise customers. Execute onboarding tasks”
Industry & Context.
Troubleshoot technical issues
In-office position, Work 5 days a week
What They're Looking For.
Must Have
1+ years customer-facing technical role, Enterprise or B2B customers experience, Networking fundamentals understanding, Windows and/or Linux experience, SaaS platforms understanding, Verbal and written communication skills, Explain technical concepts clearly
Nice to Have
3-5 years direct experience, PKI, SSL/TLS, certificates exposure, Cloud platforms experience, APIs and basic scripting familiarity, Jira, Salesforce, or similar experience, Automation or DevOps concepts understanding, Relevant certifications, Additional languages
What You'll Do.
Support onboarding enterprise customers
Execute onboarding tasks
Perform configurations in production
Participate in customer meetings
Support technical discussions
Translate customer requirements
Work with Sales Engineering
Work with Support teams
Work with Product teams
Follow onboarding processes
Follow best practices
Troubleshoot onboarding issues
Escalate issues appropriately
Maintain documentation
Track onboarding activities
Support automation use cases
Support integration use cases
Take ownership of tasks
Ensure timely completion
Ensure accurate completion
Contribute to process improvements
Contribute to internal documentation
How You'll Work.
Team & Collaboration
Sales Engineering; Support teams; Product teams
Communication Scope
Technical discussions; Customer-facing meetings
Full Job Description
Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500. Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust. Simplicity at Scale. How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you. We are looking for a Junior Enterprise Onboarding Engineer to join our growing global team at Sectigo. Junior Enterprise Onboarding Engineer role is responsible for supporting the onboarding of enterprise customers onto Sectigo’s PKI and Certificate Lifecycle Management platforms in production environments. This is a customer-facing role where the individual will interact directly with enterprise customers to support onboarding activities, provide technical guidance, and ensure successful implementation of Sectigo solutions. The role requires str
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