Sectigo

Digital Trust

JuniorEnterpriseOnboardingEngineer

Chennai, Tamil Nadu, India FULL TIME
The Brief

“Junior Enterprise Onboarding Engineer at Sectigo. Skills: Enterprise Onboarding, PKI, Certificate Lifecycle Management, Customer Support. Support onboarding of enterprise customers. Execute onboarding tasks and configurations”

What You'll Achieve.

Ensure successful implementation of Sectigo solutions; Ensure timely and accurate completion with minimal supervision

Industry & Context.

Digital Trust
Problems you'll solve

Troubleshoot onboarding-related technical issues

Eligibility Requirements

In-office position, working 5 days a week from our Chennai office

What They're Looking For.

Must Have

1–3 years of experience in a customer-facing technical role, Experience supporting enterprise or B2B customers, Solid understanding of networking fundamentals (DNS, HTTP/HTTPS, IP addressing), Hands-on experience with Windows and/or Linux environments, Basic understanding of SaaS platforms and cloud-based systems, verbal and written communication skills in English, Ability to clearly explain technical concepts, Ability to manage multiple tasks and priorities, Demonstrates ownership and accountability, Comfortable working in a process-driven environment, Proactive in identifying issues and seeking guidance

Nice to Have

Exposure to PKI, SSL/TLS, certificates, or security concepts, Experience with cloud platforms (AWS, Azure, GCP), Familiarity with APIs and basic scripting (Python, Bash, PowerShell), Experience with tools such as Jira, Salesforce, or similar systems, Understanding of automation or DevOps concepts, Relevant certifications (Microsoft, Linux, Cloud, Security), Additional languages (French, Spanish, German, etc.)

What You'll Do.

Support onboarding of enterprise customers

Execute onboarding tasks and configurations

Participate in customer-facing meetings

Provide technical guidance

Assist in translating customer technical requirements

Ensure onboarding requirements are understood and delivered

Follow established onboarding processes

Troubleshoot onboarding-related technical issues

Maintain accurate documentation

Track onboarding activities in internal systems

Support basic automation and integration use cases

Take ownership of assigned onboarding tasks

Ensure timely and accurate completion

Contribute to process improvements

How You'll Work.

Team & Collaboration

Collaborate closely with Sales Engineering, Support, and Product teams; Effective collaboration with cross-functional teams

Communication Scope

verbal and written communication skills in English; Ability to clearly explain technical concepts to both technical and non-technical stakeholders; Clear and professional communication

Free ATS check

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