B2Spin
Gaming
JuniorCRMSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Junior CRM Specialist at B2Spin. Skills: CRM, marketing campaigns, player data, Bloomreach, Retool. Assist in building CRM campaigns based on briefs from CRM Strategists. Learn how to configure campaigns across tools like Retool, Bloomreach, and similar platforms”
What You'll Achieve.
drive player engagement; ensure campaigns are delivered accurately and on time; minimise errors before campaigns go live; See the direct impact of your work on player engagement and business results
Industry & Context.
Ability to manage tasks and meet deadlines in a fast-paced environment; spot inconsistencies or issues
What They're Looking For.
Must Have
attention to detail and organisation skills, Interest in marketing, CRM, data, or digital products, Comfortable following structured processes and guidelines, Good communication skills and willingness to ask questions, Ability to manage tasks and meet deadlines in a fast-paced environment, A proactive attitude and eagerness to learn new tools and concepts
Nice to Have
Internship, coursework, or exposure to CRM, marketing, or data tools, Basic understanding of marketing campaigns or customer lifecycle, Familiarity with tools like Bloomreach, Braze, Salesforce, or similar
What You'll Do.
Assist in building CRM campaigns based on briefs from CRM Strategists, Learn how to configure campaigns across tools like Retool, Bloomreach, and similar platforms, Follow step-by-step processes and documentation to ensure campaigns are set up correctly, Support campaign scheduling and delivery under guidance from senior team members, Perform basic QA checks on campaigns to ensure accuracy (targeting, timing, rewards, etc.
), Use checklists and guidelines to minimise errors before campaigns go live, Support peer reviews and learn how to spot inconsistencies or issues, Learn how CRM data works (e.
segments, attributes, triggers), Check that required data is available for campaigns, with support from the team, Flag any issues or inconsistencies to senior team members, Follow established workflows and best practices, Actively learn new tools, processes, and CRM concepts, Contribute ideas or ask questions to help improve ways of working, Take part in team sessions, training, and knowledge sharing, Help maintain records of campaign builds and QA checks, Support the team in tracking basic performance and delivery metrics, Assist in reviewing campaigns and identifying simple improvements.
How You'll Work.
Team & Collaboration
Work closely with all key Stakeholders across the Retention Department to understand campaign requirements; Communicate clearly on progress, timelines, and any blockers; Support peer reviews
Communication Scope
Good communication skills; Communicate clearly on progress, timelines, and any blockers
Process & Methodology
Ability to manage tasks and meet deadlines in a fast-paced environment
Full Job Description
Who We Are We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The Role This is an entry-level opportunity for someone looking to start or grow their career in CRM (Customer Relationship Management). As a Junior CRM Specialist, you’ll support the execution of CRM campaigns, learn how to work with marketing tools and player data, and help ensure campaigns are delivered accurately and on time. You’ll work closely with experienced team members and gain hands-on exposure to platforms like Bloomreach and Retool. If you’re detail-oriented, organised, and curious about how data and marketing come together to drive player engagement, this role will give you a strong foundation in CRM. What You’ll Be Doing Campaign Support & Execution - Assist in building CRM campaigns based on briefs from CRM Strategists - Learn how to configure campaigns across tools like Retool, Bloomreach, and similar platforms - Follow step-by-step processes and documentation to ensure campaigns are set up correctly - Support campaign scheduling and delivery under guidance from senior team members Quality Assurance (QA) - Perform basic QA checks on campaigns to ensure accuracy (targeting, timing, rewards, etc.) - Use checklists and guidelines to minimise errors before campaigns go live - Support peer reviews and learn how to spot inconsistencies or issues Data & Platform Awareness - Learn how CRM data works (e.g. segments, attributes, triggers) - Check that required data is available for campaigns, with support from the team - Flag any issues or inconsistencies to senior team members Process & Learning - Follow established workflows and best pra
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