Merkle
(Junior)CommerceConsultant
“(Junior) Commerce Consultant at Merkle. Skills: CX toolboxes, Market coordination, Quality activation. Lead the operational build of CX toolboxes. Participate in toolbox progress meetings”
What You'll Achieve.
ensuring high-quality activation aligned with strategic direction
Industry & Context.
Basic analytical skills
What They're Looking For.
Must Have
0–2 years experience
Nice to Have
interest in digital CX, interest in eCommerce, interest in UX
What You'll Do.
Lead the operational build of CX toolboxes
Participate in toolbox progress meetings
Define scopes and create briefs
Populate toolboxes with strategy
Handle queries from markets
Conduct onboarding sessions
and consolidate market feedback
Audit market executions
Conduct ad hoc analyses
Document and define standards for execution
Review live market pages
Maintain documentation on market constraints
Support setup of tests and campaigns
Assist in creation of toolboxes
Support markets in implementation
Ensure toolboxes reflect cross-channel journeys
How You'll Work.
Team & Collaboration
work closely with markets; work closely with eCommerce leads; work closely with UX; work closely with agencies; work closely with internal teams; Coordinate with UX, dev teams, and agencies
Communication Scope
Proactive communicator
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