JuniorCollectionAnalystwithFrench

**At Diversey - A Solenis Company,** we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry. Full-time job opportunity Location: Bucharest (hybrid) **Junior Collection Analyst with French** **Role Overview:** We are seeking a talented individual to join our multilingual Collections team. Reporting to the Cluster Collections Supervisor for France and Benelux, the Junior Collection Analyst will be responsible for maximizing overdue fund collection from customers, primarily through phone calls. The role also involves identifying reconciliation discrepancies, managing disputes, and building strong client relationships. This position offers a unique opportunity to work with French-speaking customers, making a significant impact on maintaining great client relationships. **Key Responsibilities:** * **Collections:** Collect the maximum amount of overdue funds from customers through a variety of methods, including phone calls and emails. * **Reconciliation & Disputes:** Identify reconciliation discrepancies, manage disputes, and follow up on dispute resolution to ensure timely payment. * **Client Relations:** Build strong relationships with customers to support smooth payment processes. * **Customer Inquiries:** Respond to customer inquiries regarding past due accounts and provide necessary account information. * **Invoice Management:** Provide invoice copies and statements to customers as needed. * **Reporting & Support:** Prepare reports and assist Collection Specialists by extracting invoices and supporting payment settlements. * **Additional Duties:** Perform other tasks as assigned by the manager. **Qualifications & Profile:** * **Language Skills:** Fluent in French, with at least intermediate proficiency in English; additional languages are a plus. * **Techni