Cytora
Insurtech
JuniorBusinessAnalyst
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“Junior Business Analyst at Cytora. Skills: Business Analysis, AI, insurance. Support day-to-day work within the client delivery team, contributing to sprint planning, backlog refinement, and risk identification under the guidance of your Delivery Manager.. Work alongside Mid and Senior Level BAs to develop your understanding of client delivery, best practices, and the broader BA function.”
What You'll Achieve.
drive meaningful outcomes at the intersection of AI and insurance; deliver smarter decisions, stronger connections, and better outcomes
Industry & Context.
risk identification; identify opportunities for Cytora to add value; translate client business needs into clear requirements; identify data inputs, system integration points, and exception scenarios; flagging areas for enhancement
What They're Looking For.
Must Have
Some Business Analysis experience or relevant transferable skills (internship, placement, or early career welcome)., written and verbal communication skills.
Nice to Have
An interest in or exposure to the insurance sector (underwriting, claims, policy administration, or distribution) is a plus — but not essential., Multilingual skills are a bonus — fluency in English is required, additional languages are advantageous.
What You'll Do.
Support day-to-day work within the client delivery team
contributing to sprint planning
and risk identification under the guidance of your Delivery Manager.
Work alongside Mid and Senior Level BAs to develop your understanding of client delivery
and the broader BA function.
Participate in client discovery workshops
learning to identify opportunities for Cytora to add value.
Help translate client business needs into clear requirements
Assist in identifying data inputs
system integration points
and exception scenarios during solution design.
Support analytical reporting of product performance using tools such as Thoughtspot.
Learn to design and document AI-driven workflows
including prompt strategies and reporting processes.
Look for opportunities to improve efficiency through AI tools — including automating repetitive tasks and improving documentation.
Support test activities including writing acceptance criteria
and documenting edge cases.
Collaborate within agile delivery teams
learning to manage priorities and dependencies.
Contribute to continuous improvement by monitoring live solutions and flagging areas for enhancement.
How You'll Work.
Team & Collaboration
Collaborate with people who bring diverse perspectives, challenge each other to think bigger, and move together toward shared goals.; Work alongside Mid and Senior Level BAs; Collaborate within agile delivery teams
Communication Scope
written and verbal communication skills; engage with clients and stakeholders in a professional, confident manner
Process & Methodology
sprint planning, backlog refinement, risk identification, managing priorities, dependencies
Full Job Description
Shape the Industry and Your Career At Cytora, now an Applied Systems company, our AI-powered platform is reshaping how insurers and brokers connect, decide, and grow across the global insurance ecosystem. We move fast, think big, and build things that matter. If you’re energized by meaningful innovation and want to shape what’s next in Insurtech, this is where that work happens. The Role at a Glance Role: Junior Business Analyst Team: Customer Success Location: Dallas / Chicago / Atlanta / Toronto / Lincoln - Remote This role is aligned to our hub locations. While we’re especially interested in candidates in or near these areas, we welcome applications from outside of these locations as well. Position Overview We’re looking for a Junior Business Analyst to join our Customer Success Team and help drive meaningful outcomes at the intersection of AI and insurance. You’ll collaborate with people who bring diverse perspectives, challenge each other to think bigger, and move together toward shared goals. Here, you’ll have real ownership, real problems to solve, and a team that’s genuinely invested in your growth. What You’ll Do - Support day-to-day work within the client delivery team, contributing to sprint planning, backlog refinement, and risk identification under the guidance of your Delivery Manager. - Work alongside Mid and Senior Level BAs to develop your understanding of client delivery, best practices, and the broader BA function. - Participate in client discovery workshops, learning to identify opportunities for Cytora to add value. - Help translate client business needs into clear requirements, user stories, and process designs. - Assist in identifying data inputs, system integration points, and exception scenarios during solution design. - Support analytical reporting of product performance using tools such as Thoughtspot. - Learn to design and document AI-driven workflows, including prompt strategies and reporting processes. - Look for opportunities to improv
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