AppDirect
Finance
JuniorAccountsReceivableSpecialist
“Junior Accounts Receivable Specialist at AppDirect. Skills: accounts receivable, cash application, account reconciliation, collections. Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables. Contact customers via email and phone to follow up on past due accounts, resolve disputes, and negotiate payment plans”
What You'll Achieve.
timely and accurate application of customer payments; reconciliation of accounts; resolution of payment discrepancies; maintaining the integrity of accounts receivable records; supporting cash flow visibility; enhance efficiency within the cash application and collections workflow; increase accuracy, efficiency, and internal control compliance
Industry & Context.
problem-solving skills; resolution of payment discrepancies; research and resolve unapplied cash, partial payments, short pays, overpayments, deductions, and other payment discrepancies
What They're Looking For.
Must Have
2 years of experience in accounts receivable, cash applications, or a related accounting function, Solid understanding of accounts receivable processes, payment application, and account reconciliations, Excel skills, including formulas, filtering, lookups, and pivot tables, analytical, organizational, and problem-solving skills, High level of accuracy and attention to detail, written and verbal English communication skills, Ability to prioritize work, meet deadlines, and manage multiple tasks with minimal supervision
Nice to Have
Familiarity with lockbox processing, bank portals, and deduction management, Experience with NetSuite ERP
What You'll Do.
Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables
Contact customers via email and phone to follow up on past due accounts
and negotiate payment plans
Accurately post and apply customer payments received through ACH
and other payment methods
Reconcile daily cash receipts to bank activity and internal accounting records
Research and resolve unapplied cash
and other payment discrepancies
Review remittance information and match payments to open invoices in the ERP or accounting system
Communicate with customers and internal departments to obtain missing remittance details and resolve account issues
Maintain complete and accurate documentation for all cash application and reconciliation activities
and monthly cash application reports and account reconciliation summaries
Assist with month-end close by ensuring cash receipts are posted timely and account balances are properly reconciled
Support internal and external audit requests related to cash receipts
and AR account activity
Identify process improvement opportunities to increase accuracy
and internal control compliance
How You'll Work.
Team & Collaboration
partnering cross-functionally through collaboration to resolve outstanding issues; Communicate with customers and internal departments to obtain missing remittance details and resolve account issues
Communication Scope
written and verbal English communication skills; customer service orientation when engaging with internal and external stakeholders
Process & Methodology
Ability to prioritize work, meet deadlines, and manage multiple tasks with minimal supervision
Applying for this Junior Accounts Receivable Specialist role?
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