JuniorAccountManager

**Job Description:** **Junior Account Manager Crewe, UK** **What This Role Is All About** Likewize is the UK market leader in device protection and device lifecycle management. From phones to smart home devices, we care for the tech that powers everyday life. This is a fantastic opportunity to gain hands-on experience and develop your career in client services and account management, while also being part of a business that values innovation, smarter ways of working, and the responsible use of technology. We are particularly interested in candidates who have a genuine interest in artificial intelligence, automation, data tools, or digital transformation, whether through formal study, online courses, personal projects, or self-directed learning. **Your Key Areas of Focus** * Support Account Managers in the day-to-day management of client accounts, including handling enquiries, maintaining smooth operations, and proactively identifying opportunities to improve how work is delivered, escalating issues where appropriate * Assist in the preparation of client reports, presentations, and materials, translating business data into clear and relevant outputs for clients * Track and support the delivery of client projects, ensuring timelines are met and expectations are exceeded * Support new client onboarding, ensuring all required information is gathered and processes are completed accurately * Maintain accurate client records and ensure all interactions are captured within the CRM system * Collaborate with internal teams (including operations, technical support, finance, compliance, and underwriting) to coordinate service delivery and manage key processes * Monitor client satisfaction and support continuous improvement by identifying opportunities to enhance service, reporting, and communication * Leverage digital tools, data insights, and emerging technologies (including AI), demonstrating curiosity to challenge existing processes and identify smarter, faster ways of worki